Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-209744 · Issue 703275

Documentation for job schedulers updated

Resolved in Pega Version 8.8

The documentation for how job schedulers use System Runtime Context (SRC) has been updated to specify that at run time, any application-specific metadata such as work ID prefixes, in any of the applications in the SRC stack, is not available to the job activity.

INC-214974 · Issue 721179

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.8

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/88/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

INC-217942 · Issue 716932

BIX article updated for XML extract rules

Resolved in Pega Version 8.8

The BIX article "Creating and running an Extract rule" has been updated to reflect that the "Get all properties" option fetches basic properties only, and that properties must be selected manually for non-BLOB tables.

INC-223851 · Issue 722732

Property encryption documentation updated

Resolved in Pega Version 8.8

Documentation on encryption has been updated to clarify that Property Encrypt policies can only be created in Work- Data- , and Index class descendents.

INC-225373 · Issue 737824

Documentation updated to clarify enabling "Application data encryption" cannot be undone

Resolved in Pega Version 8.8

The documentation regarding encrypting application data has been updated to clarify that once "Application data encryption" is enabled, it is only possible to change the platform cipher from one provider to another standard or custom provider but it cannot be disabled or returned to default data settings. "Caution: After you enable application data encryption, you cannot disable it and restore the default settings. However, you can change the initial encryption type to another encryption type as necessary." "Caution: If you delete the KMS master key or the KMS master key expires, Pega Platform cannot decrypt the previously encrypted data, which can result in data loss."

INC-226047 · Issue 726468

Upgrade from Pega 6 documentation updated

Resolved in Pega Version 8.8

The documentation for "upgrading from Pega Platform version 6.3 SP1 or earlier: Starting from a single-schema configuration" has been updated to clarify that a new rules schema should be specified as the target rule schema.

INC-234290 · Issue 742941

Conversational Channel training model documentation updated

Resolved in Pega Version 8.8

Documentation for Conversational Channels has been updated with additional information about the process of creating training data based on CSR actions such as 'create a case' or 'send a reply using suggested/other replies'.

SR-D85563 · Issue 551684

Dependencies of module.xml documentation update

Resolved in Pega Version 8.5.1

Documentation has been updated to include specifics about adding a dependency in Microsoft JDBC Driver 6.0., under dependencies of module.xml.

SR-D88570 · Issue 550104

Cleanup script topic moved to Post-Upgrade steps in deployment documentation

Resolved in Pega Version 8.5.1

The deployment guides have been updated to indicate that the cleanup script should only be run after the upgrade has been completed, as well as clarifying that this is only required if the clean up scripts have never been run previously.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us