Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-140266 · Issue 602075

Log-access security updated

Resolved in Pega Version 8.3.5

Access control has been updated for Log-Usage class.

INC-135751 · Issue 587289

Null check added for embedded section pyInclude tag

Resolved in Pega Version 8.3.5

When attempting to implement a call to the Pega API casetypes endpoint, the end point /casetypes/{id} returned data for only some of the casetype IDs. For others there was no content in the response and in the logs the error "null at com.pegarules.generated.pzAPICreateJsonForGroup" was seen. This was traced to the use of an old section which did not generate the embedded section pyInclude tag. When the API was called on the same section, it tried to perform an equality check on the variable which gets the pyInclude value, and the null value caused the Null pointer exception. This has been resolved by adding a null check to cover pyInclude in an embedded section.

INC-135335 · Issue 588512

Parent flow next step will take precedence over sub-process

Resolved in Pega Version 8.3.5

A Breadcrumb configured in the screen flow was not displaying at the last assignment when there were multiple embedded sub processes and the last assignment was called in a sub process. This was traced to the parent flow next step information not being passed due to the next step in the sub process being marked as an end shape. To resolve this, the pzFlowSteps7 html control has been updated to pass the parent flow's next step information in this situation.

INC-133615 · Issue 581399

Rendering corrected for contextual prompt in Case Type

Resolved in Pega Version 8.3.5

In Case Type with multiple stages, clicking to add step->More at the last stage caused the More menu to be distorted and not usable. Investigation showed that whenever the contextual prompt was opened in this way and the layout had no space on the right side, it shifted left and moved beyond the visible layout. This was traced to the two column layout in pxContextualPromptWithPreview having display styling set to block, and has been resolved by updating this setting to display as table.

INC-136327 · Issue 591468

Stage keeps proper order placement on restart

Resolved in Pega Version 8.3.5

When a user restarted a stage, the stage moved to the end of the list of stages and stayed there even when completed. Investigation showed that when pxRestartStage was configured as a post-processing activity for a flow action, pxStageHistory was updated with a new list item which considered pxCameFrom and pxStageId as the same. Due to this, the current stage was moved to last in the chevron. This has been resolved by adding a new 'when' condition to pzLoadStageStatusDP that will skip the item of pxStageHistory (Alternate stage) if both .pxCameFrom and .pxStageId are same.

INC-139861 · Issue 594008

Cross-site scripting protections added to Case Email

Resolved in Pega Version 8.3.5

Cross-site scripting updates have been added to rules handling linked email correspondence.

INC-143320 · Issue 602281

Support added for email addresses with hyphen in domain name

Resolved in Pega Version 8.3.5

When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.

INC-146030 · Issue 602605

Added queue process tracer cleanup on node restart

Resolved in Pega Version 8.3.5

If a node restart occurred while a queue process trace was in progress, some entries in the tracer distributed map were not cleared properly and a subsequent tracer failure was encountered indicating a current trace by a requestor on same operator Id was already running. This has been resolved by clearing the tracer distributed map on node startup for stale entries associated with this node.

INC-139802 · Issue 594033

Extra logging and more resiliency for cleanup daemons

Resolved in Pega Version 8.3.5

Null pointer exceptions thrown by daemon threads that clean requestors and handle agent changes can result in a high number inactive requestors. Additional logging has been out into place to help capture information to identify the offending data, and master daemons for requestors and for new agents have been made more resilient to any Null pointer exception thrown by the diagnostics code so they do not stop their work.

INC-142629 · Issue 594555

Resolved alert from disabled job scheduler

Resolved in Pega Version 8.3.5

An urgent event alert was seen for scheduler which was disabled in production. This was traced to null pointer exceptions originating in the JobSchedulerLifeCycleManagerImpl call, and has been resolved by fixing a potential null dereference. Additional logging has also been introduced.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us