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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D32441 · Issue 502575

Multiple-nodes rebuild LibraryMetadata to ensure all RUFs are present on change

Resolved in Pega Version 8.1.6

When performing a complete Application import into a clean installation, references to certain Rule-Utility-Functions went unresolved during the initial assembly. Investigation showed that after introducing a new Rule-Utility-Library or Rule-Utility-Function on one node in a cluster and then generating that, the other nodes in the cluster did not have the correct LibraryMetaDataCache for that RUL. Therefore, assemblies on those other nodes could throw a runtime UnresolvedAssemblyError. This has been resolved by modifying the way the Library subsystem processes the node changes events for Library Generation, to ensure that each node completely rebuilds the LibraryMetadata for that RUL so it contains all the RUFs.

SR-D6721 · Issue 488973

Updated report widget drilldown logic for better non-ASCII character support

Resolved in Pega Version 8.1.6

When a report in the report widget had a drilldown chart with a parameter containing certain non-ASCII characters, no entries for the drilldown filter were shown even when there was data that matched that filter. This was traced to the drilldown JavaScript for dashboard report widgets encoding the drilldown parameter twice, causing characters that were Unicode but not ASCII to be corrupted. This has been resolved by updating the logic for pzpega_chart_legacydrilldown.js and pzpega_control_actions_reportdefinition.js to ensure the parameter is not encoded twice.

SR-D8390 · Issue 488003

Handling added for runtime exception on upgrade due to inaccessible external schema mapping

Resolved in Pega Version 8.1.6

If a system used external schema mapping, attempts to upgrade were failing with the error "Caused by: com.pega.pegarules.pub.database.ConfigurationException: Unable to obtain data source "java:comp/env/jdbc/PegaRULES", as it is undefined". This was traced to configuring external DADNs which were not accessible from the server where the upgrade was being run: an upgrade will fail if it cannot connect to an external datasource even if no changes need to be made to that datasource. However, because a PRRuntimeException was unexpectedly being thrown instead of a Database Exception, the exception was not properly caught and handled. This has been corrected.

SR-D9142 · Issue 482314

Support added for custom JVC arguments for Cassandra

Resolved in Pega Version 8.1.6

An enhancement has been added to support specifying custom JVM arguments for Cassandra. This allows uses such as enabling GC logging for cloud deployments, or to increase the native transport queue size for read-heavy deployments.

INC-184040 · Issue 688255

Improved accessibility for Disclosable Documents/attach files/auto selection dropdowns

Resolved in Pega Version 8.6.4

When using Dragon for accessibility, issues were seen when trying to select different options in the dropdowns related to attaching multiple files. This was caused by the legacy grids being used not supporting this type of accessibility functionality, and has been resolved by updating pzAttachFileDDFileList to use an optimized table instead.

INC-187350 · Issue 703198

UUID added to iOS direct photo upload to differentiate filename

Resolved in Pega Version 8.6.4

When "Content Storage" with the option "Store in repository" was enabled on the "Integration" tab in the Application definition, it was not possible to add more that two attachments to a case with an iPhone when directly capturing a photo through the camera app instead of uploading the photo as an attachment using the gallery. When using the default "Store in Pega database", the additional photos could be uploaded directly from an iOS camera without any errors. Investigation showed that when "Store in repository" was enabled, a file name conflict check was done in the repository. Because the iOS camera app saves/uploads every image as "image.jpg", this caused the error when checking for a filename conflict in the repository. This has been resolved by adding code to append a UUID to the attachname when the device is mobile and browser is Apple Safari.

INC-192673 · Issue 689554

Tab highlighting updated

Resolved in Pega Version 8.6.4

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704638

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.6.4

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-198765 · Issue 696680

Public URL will be appended with "/" if it is not present

Resolved in Pega Version 8.6.4

When using the Worklink Correspondence Fragment rule with authentication service type "prweb/PRAuth/sso", the returned URL did not contain the needed "/" at the end of public link. The "/" was present when using the legacy authentication service "prweb/sso". This has been resolved by updating the system to include a "/" at the end of a public URL if one is not present.

INC-200247 · Issue 701954

WorkAttachmentIcon activity correctly registered

Resolved in Pega Version 8.6.4

The pyWorkAttachmentIcon control used to download attachments was generating a SECU0019 warning. This was traced to pzAppStorageOkToAttachFile not being correctly registered, and has been resolved.

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