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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C973 · Issue 349954

Move report shortcut shows consistent categories

Resolved in Pega Version 8.1

When opening a Report in the Case Manager Portal, the Analyze Performance category is first in the out of the box implementation. However, when attempting to move one report from a different category, the Analyze Performance category was not shown in drop-down This was caused by different field values being used to display the category label in the browser and category dropdown, which led to them being localized differently in the display on the right ( "Analyze Performance") and the dropdown ("Performance analysis"). To correct this, the field values have been updated to make them consistently localized.

SR-C9791 · Issue 350823

Code added to ensure unique IDs for control elements

Resolved in Pega Version 8.1

In order to improve accessibility, code has been added to ensure unique IDs are generated for Radio buttons, checkboxes, and other controls. This also resolves an issue where the duplicate labels caused a click to fire on an unexpected harness element.

SR-C9804 · Issue 350937

ResultCount methods updated to handle null results

Resolved in Pega Version 8.1

Autocomplete controls were not working via mobile app. This was due to the Autocomplete control not rendering a list supplied by a data page, and was traced to the results of the datapage var resultCount = res.responseText.get("pxResultCount");being returned as null. In order to ensure the correct results, an alternate way of getting the pxResultCount has been added.

SR-C9824 · Issue 355932

Behavior change for error handling when using "Call superclass data transform"

Resolved in Pega Version 8.1

Previously, when "Call superclass data transform" was enabled for data transfers, the initial data transform would continue working even if the subsequent transforms it called failed. As an example, given data transform A, which called another data transform B, which called another data transform C, and data transform A performed some actions after calling data transform B; If an error occurred while processing data transform C, data transform C ended processing, data transform B also ended processing, but data transform A continued working. This was confusing behavior. To create a more consistent environment, whether or not “call superclass data transform” is used, when any of the chained data transforms fail the entire process will exit. The documentation has also been updated to indicate this new behavior.

SR-C9887 · Issue 354825

Reports list properly updated when switching applications

Resolved in Pega Version 8.1

When switching applications, some of the report browser was displaying information from the first application. This was due to incomplete clearing of the data, and has been fixed by calling pzRBSetFilters in Data-Report-Browser!pzRBForceDataPageRefresh to reset the report browser when it is opened.

INC-194932 · Issue 686277

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.8

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-188469 · Issue 714843

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-192673 · Issue 689552

Tab highlighting updated

Resolved in Pega Version 8.8

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704636

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.8

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-201723 · Issue 719854

Audit message displays correct parameter value

Resolved in Pega Version 8.8

The Audit message showed "{1}" instead of displaying the parameter value dynamically. This was traced to the pyInstructions field value which contained the message "Please approve or reject this {1}", and has been resolved by updating the pzInstructionsForApproval rule so the correct value is displayed.

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