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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-172521 · Issue 651551

Email template content visible in user application

Resolved in Pega Version 8.5.4

An issue was seen with email templates functionality where the body content given during the email template creation was not visible when the template was used in the application by an end user. This was a missed use case for recent security updates, and has been resolved.

INC-174699 · Issue 652070

Work objects can open in multiple tabs with Layout group

Resolved in Pega Version 8.5.4

After implementing the Worker portal with Layout Group(Tab) to open work objects and other options (Pulse, Spaces, My Cases etc.) in multiple tabs, the tabs opened as expected the first time but after all of the tabs were closed any newly opened cases appeared in popup windows instead of tabs. Investigation showed that when the last tab was closed, the display was set to the main div container of the ajaxcontainer so opening the work object again used a new window. Tab Group has been deprecated in the current Pega version, but the site has a requirement to open the cases in same way as they appeared with Tab Group; to resolve this, support has been added by making the width 0 for the active header highlighter instead of using display none for the main container for this configuration.

INC-174921 · Issue 652320

Client Side required validation applied to dropdown Date field

Resolved in Pega Version 8.5.4

The mandatory validation on submit of the screenflow screen was not being triggered even though 'Required' was configured on the Date field.This was traced to the validation being applied to a hidden field when the date time control is configured in dropdown mode, and has been resolved by adding a condition for validating this configuration.

INC-155878 · Issue 645364

Class list updated when using ActivateDocument in portal navigation

Resolved in Pega Version 8.5.4

Global search worked the first time it was used, but failed after another case was opened from the dashboard or there was a click on any landing page home, dashboard, or space. Investigation showed this was caused by the pySearchText being blank in the clipboard, which was traced to a harness context issue related to pega.desktop.activateDocument being used in pzPortalNavigation on DynamicLayout with Application Logo and Application label. To resolve this, an update has been made that will update the class list with the proper one when the data-harness-id is set.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

INC-127591 · Issue 564818

isAuthenticated checks trimmed for Performance Improvement

Resolved in Pega Version 8.2.7

In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.

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