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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-211911 · Issue 713054

Able to expand rows when other rows are expanded

Resolved in Pega Version 8.6.5

When multiExpand, threadProcessing, and readonly flags were true, attempting to expand multiple rows at the same time collapsed already opened rows and generated an error indicating "target is not defined". This was caused by 'handleEditItem' not calling the collapse functionality for an opened row correctly, and has been resolved by adding a check which allows the expansion of multiple rows for readOnly details.

INC-214222 · Issue 719322

Confirmation message correctly displays

Resolved in Pega Version 8.6.5

Two issues were seen with inconsistent display of the confirmation message. In one instance, after an assignment was finished the Review harness was appearing instead of Confirm harness and no confirmation message was displayed. In the second instance, after creating a case and moving to the next stage, coming back to the previous stage did not show the confirmation message. These issues were traced to the Ajax container primary getting closed before refreshing the section pyCaseMainPageNotification, causing the harness context issue as well as the failed conditional parameter strPHarnessPurpose issue which caused the message to not display. These have been resolved.

INC-214338 · Issue 712498

Navigation updated for checkbox control in table cell

Resolved in Pega Version 8.6.5

Keyboard-only navigation was not working correctly when there was a checkbox control in a table cell. This was traced to the manageFocus function in the pega_ui_templatizedGridComponent js file which was setting the tab index to -1 when the checkbox value was updated. This has been resolved by skipping the execution of this function for checkbox control to handle the case when escape is not pressed before tabbing to come out of the table when there is a checkbox control in a cell.

INC-214809 · Issue 719135

Confirmation message correctly displays

Resolved in Pega Version 8.6.5

Two issues were seen with inconsistent display of the confirmation message. In one instance, after an assignment was finished the Review harness was appearing instead of Confirm harness and no confirmation message was displayed. In the second instance, after creating a case and moving to the next stage, coming back to the previous stage did not show the confirmation message. These issues were traced to the Ajax container primary getting closed before refreshing the section pyCaseMainPageNotification, causing the harness context issue as well as the failed conditional parameter strPHarnessPurpose issue which caused the message to not display. These have been resolved.

INC-215046 · Issue 714674

Deleting case in create stage returns user to home/Dashboard

Resolved in Pega Version 8.6.5

When using a multi-step form in Create Stage, performing a Cancel + Save&Close, then re-opening the case and using a Cancel + Delete, the result of the cancelation is not shown and the user is not returned to the Home/Dashboard screen. This was caused by an issue where the specific AJAX container was not closed, and has been resolved by modifying the pyCaseActionAreaButtons to execute the pyCloseCase local action when clicked to close the case.

INC-215215 · Issue 713856

Validations fire on collapsed accordion layouts

Resolved in Pega Version 8.6.5

Client validation was not firing on the selected tab of a layout group if the accordion layout was collapsed. If focus was switched to the second tab, the client validation on the first collapsed tab did not work. This has been resolved by modifying the 'else if' condition to pass the validation for the fields places in layout group tabs.

INC-215725 · Issue 716663

Go Button accessible via keyboard

Resolved in Pega Version 8.6.5

When worklist was launched using the Mozilla Firefox browser, the Go Button used to advance the case to the next stage was inaccessible via keyboard and did not have the proper focus. This has been resolved.

INC-216404 · Issue 721512

Table alignment corrected for PDF

Resolved in Pega Version 8.6.5

The align="center" styling was not getting applied whenever the Rich Text Editor was in readonly mode. To resolve this, the CSS style has been updated to correct table center alignment for readonly Rich Text Editor documents and paragraphs in the pzbase-gadgets-ckeditor and pzbase-div-layout CSS files respectively.

INC-216923 · Issue 722207

Event reset added for delegated data type horizontal scroll

Resolved in Pega Version 8.6.5

Clicking on the horizontal scroll bar and dragging it to the right to enter data/records in a delegated screen in the Case Manager portal was not working correctly. This has been resolved by adding special handling to clear the event queue for the horizontal scroll in a repeating dynamic layout grid.

INC-216927 · Issue 714497

Conditional handling added for perceived invalid valuelist reference in design time

Resolved in Pega Version 8.6.5

After adding a value list property '.pyDateTimeValue(2)' in a section configured in the view editor, the design time error "config issue" was shown. There were no errors at run time and the application's behavior was correct. Changing the subscript of the value list property to (1) ran without an error. In this scenario, the actual usecase configuration will populate .pyDateTimeValue(2), but the view editor believed there was an error in the section because there was no reference to pyDateTimeValue(1) first. This has been resolved by conditionally changing the pyValue to a template property in design time when a perceived invalid valuelist reference is provided as property in the panel.

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