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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C93079 · Issue 430560

Action queue explicitly cleared in closeAllDocuments method

Resolved in Pega Version 8.3

After logging in to the app studio and performing some changes in the case designer, attempting to switch to data explorer or other tabs generated an alert indicating "Remaining tabs have unsaved work". After the alert was generated and closed, a "Maximum limit of opens tabs is reached" popup was then displayed even when there were no open tabs. This was traced to a change in the event handler for "DesktopAction" which caused the system to immediately move from the alert to triggering createNewWork, which then used the same dynamic document as the original alert. To resolve this, the system will clear the action queue pega.c.actionSequencer.clearQueue() in the closeAllDocuments method.

SR-C89541 · Issue 430728

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.3

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

SR-C89628 · Issue 430884

Correct values are selected in auto-complete in list configuration after scrolling

Resolved in Pega Version 8.3

When a value from the second page of the source list in the auto-complete was selected, the prior value was getting selected and posted. As an example, if the (n)th value was selected by scrolling down the results in the list, the (n-1) value was getting selected and posted to clipboard. Investigation showed this occurred if autocomplete was configured with allow free form input ' no', and that results were not getting selected properly after first scroll when using list configuration. This has been corrected.

SR-C84384 · Issue 430962

Logoff control for Sales Automation case worker portal updated to clear states

Resolved in Pega Version 8.3

After logging in to the Sales Automation case worker portal and clicking a menu item other than dashboard, the link was properly highlighted in the navigation menu and the appropriate data was loaded in the harness. However, after logging out of the application and logging again as the same user, the portal opened to the dashboard page and the previously clicked link was highlighted instead of the dashboard link in the left navigation menu. While it was possible to reset the menu state by closing the browser and starting a new session, the issue has been resolved by updating the logoff control for this portal to use the general system control_logoff which clears states on exit.

SR-C88882 · Issue 431067

External mapping definitions will be used for exported property names

Resolved in Pega Version 8.3

Under the "External Mapping" tab on the class definition, if the property names specified were not the exact format as the column names defined in the database table, an exception was generated when using the "Export" feature. For this functionality, the system was generating an SQL which used the property names instead of column names. This resulted in an invalid column exception and the export did not work. To correct this, updates have been made to NativeSqlApiResolver in the function resolver to check for the property name and replace it with mapping defined in external mapping.

SR-C93685 · Issue 431134

Error will show when attempting case save on locked application

Resolved in Pega Version 8.3

Previously, an error was not being displayed when a save was triggered on a Casetype for a locked application. This has been changed so that whenever the general settings like 'description' or 'show in new menu' are updated when the application is locked, the error message "Error occurred while saving the Application" will appear.

SR-C92195 · Issue 431139

Corrected harness for webchat console in mobile and incognito StartCase

Resolved in Pega Version 8.3

After configuring a webchat and using the mashup code to load the chat interface, refreshing and starting a new chatbot session caused the wrong harness to be rendered. This was also seen in an incognito window. To correct this,the New and Perform harnesses in Work-Channel-Chat.pyStartCase have been updated.

SR-C91979 · Issue 431154

Null check added for Grid content in a read-only RTE

Resolved in Pega Version 8.3

The ui_grid.js was trying to initialize a grid from the markup of mail content. Since there were some missing attributes, script errors were thrown that resulted in an endless busy indicator. This is now fixed by adding the necessary null checks in Grid code.

SR-C93070 · Issue 431191

Fixed Export to PDF page formatting

Resolved in Pega Version 8.3

A formatting issue was seen when using export to PDF; the first page contained only the title of the report as well as the filter, the generated date, and the number of records, and the exported data was included only from the 2nd page onwards. This has been corrected, and some performance improvements for the generation time were added.

SR-C89969 · Issue 431206

Webchat error fixed for Operator Template with User access role

Resolved in Pega Version 8.3

While running Webchat in an external application where the interface had any operator selected as an "Operator Template" with a User access role, the error "The chatbot is experiencing problems; If the issue is related to your current case, you can withdraw it by typing cancel" appeared. This was traced to an issue with creating/modifying instances of the class Data-NLP-Report-Summary, which is done in the Interaction API via pxSaveNLPSummary. To resolve this, the class has been added to the PegaRULES:User4 role so that any user access group can have write access to this class.

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