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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C58241 · Issue 402872

Agent Access Group corruption resolved

Resolved in Pega Version 8.1.1

The Access Group used by agents was intermittently becoming corrupted. This was caused by a timing issue where sometimes the conclusion was built before the rulesets to the requestor were set up, resulting in the role being added to the RoleNotFound cache. To resolve this, the RoleNotFound cache has been removed so that every time a role lookup happens the system will check the database.

SR-C58279 · Issue 402899

Fixed retrieval of attached emails on cases with Japanese characters

Resolved in Pega Version 8.1.1

When using the "Send Email" shape on a case life cycle where the case type had Japanese characters, the mail was created and attached into the work object as expected, but an error was generated while trying to open the attached mail from the work object indicating "not found in database or insufficient privilege". This was due to the InsHandle being double-encoded, and has been resolved by avoiding encoding during assembly.

SR-C59062 · Issue 402917

Human and robot assignments workflow access differentiated and separated

Resolved in Pega Version 8.1.1

Previously, the "Access When" rule did not differentiate between human or robotic operator and each was able to work on assignments intended for the other. When a case was routed to a robotic work queue (and also when the robot VM had already picked up the work and was processing it), the assignment could still be picked up from the Review Harness and moved downstream by a human operator. To resolve this, the property pxAssigneeType has been created in AddAssign (Workbasket and Work List) to hold information about whether it is a human or robotic assignment, and canPerform(Work List & WorkBasket) has been modified to account for the operator type and assignment type. The error "You are not authorized to perform this assignment." will appear when an assignment routed to a robotic queue is accessed by a human. However, if the access group is administrator, the human operator can still progress the robotic assignment without any error.

SR-C59391 · Issue 402863

Handling added for work cases being synchronized after missing flow rule changes while offline

Resolved in Pega Version 8.1.1

Mobile application work items submitted offline did not always appear when online again.After coming back online, new work items that were created online were synchronized, but the work items that were created offline were not synchronized. This occurred when changes were made to the flow rule after cases had already been created offline. To resolve this, any failure in finishAssignment/ previousAssignment/ doSave actions which does PRocessAssignment will persist the incoming data from device in following way: 1. Create a Pega-Work-OfflineSync case. 2. Merge all the actions related to the failure work object and copy the merged page in pySyncErrorCase page. 3. If a work basket is configured, the newly created case is moved to the work basket else it is moved to the default work basket. To check the data please check the work basket or instances of Pega-Work-OfflineSync.

SR-C60129 · Issue 402896

Removed default height from pzTimeline_PresentationTab

Resolved in Pega Version 8.1.1

When using Timeline Control, the Default Height in the presentation tab was not being removed when it was changed to be blank and saved. When the control was opened the next time, it defaulted to show Height 300px and remained at that value despite repeated attempts to blank it. This was traced to a default height in the "pzTimeline_PresentationTab" section, and this default has now been removed.

SR-C60129 · Issue 402902

Removed default height from pzTimeline_PresentationTab

Resolved in Pega Version 8.1.1

When using Timeline Control, the Default Height in the presentation tab was not being removed when it was changed to be blank and saved. When the control was opened the next time, it defaulted to show Height 300px and remained at that value despite repeated attempts to blank it. This was traced to a default height in the "pzTimeline_PresentationTab" section, and this default has now been removed.

SR-C60591 · Issue 402938

Spring Framework updated to latest version

Resolved in Pega Version 8.1.1

In order to provide improved security, Spring framework has been updated to v.4.3.19.

SR-C60612 · Issue 402878

Modified "What's New" widget to remove use of webGL and improve browser performance

Resolved in Pega Version 8.1.1

The "What's New" widget on the Designer Studio home page was using WebGL to render its background animation. If the browser was running on a virtual machine without hardware acceleration, this widget could cause the browser to become unresponsive. While there was a workaround of using the 'Click the Hide this until next release' button to remove the widget for subsequent logins, the "What's New" function has now been modified to not use webGL.

SR-C61277 · Issue 402944

GRS values supported for pxTestEmailConnectivity activity

Resolved in Pega Version 8.1.1

After upgrade, the global parameter reference did not work in email accounts. This was an unintended consequence of recent email refactoring: although GRS values were being resolved in the activity and shown in the components tested section of the test connectivity gadget, they were not being passed to the pxTestEmailConnectivity activity. This caused the test connectivity to fail if the inputs configured in email accounts were in GRS syntax. To fix this, the SMTPConnectivity and POPorIMAPConnectivity activities of Data-EmailAccount class have been modified to add the GRS resolved values to an emailAccountPage which is passed as parameter to pxTestEmailConnectivity activity.

SR-C61479 · Issue 405988

Bix extract performance improved by only checking cipher type for encrypted properties

Resolved in Pega Version 8.1.1

Previously, if no cipher was configured in extract Rules the cipher type defaulted to null and wasn't cached. This caused performance issues when running against the database. In order to improve performance, the code has been modified to only check for cipher type if the property is encrypted.

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