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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D84480 · Issue 546189

FilterHistory decision tree used for audit log status

Resolved in Pega Version 8.4.1

Attempting to use the “FilterHistory” decision tree in the work class to return value “false” for “pyCloseOpenAssignmentsOnResolution” to hide the “pyCloseOpenAssignmentsOnResolution” field value (“Unfinished assignments were cleaned up by the system after the completion.. ”) from history was not working as expected, and still returned the audit message. This was due to the system setting this AuditNote parameter within the “pzProcessResolutionStage” activity, where Param.UpdateHistory was set to true always. In order to support more flexibility, the Param.updateHistory paramter in step3 of the pzProcessResolutionStage activity will be set based on the FilterHistory decision tree. When set to false in FilterHistory decision tree, pyCloseOpenAssignmentsOnResolution will be set as false and audit will not be logged.

SR-D84754 · Issue 548165

Resolved erroneous problem assignment error

Resolved in Pega Version 8.4.1

If a user processed a work item while the SLA agent was also attempting to process it, it sometimes resulted in an assignment with the error: "Error: Flow Not At Task." In this scenario, an error message was displayed stating that "Assignment already completed" even though the assignment was not yet finished, causing confusion. Investigation showed that in cases where the success indicator was -28, the assignment was marked as problem assignment even though it was processed. To resolve this, the system has been updated to skip marking the assignment as a problem when the success indicator is -28.

SR-D88141 · Issue 550010

TemplateButton field correctly set read-only

Resolved in Pega Version 8.4.1

When a control was added to a section using the DX API, a pyTemplateButton field was added to the XML definition of the section with read-only set to 'false'. This has been corrected so the pyTemplate Button field does not allow input.

SR-D63307 · Issue 542771

Unneeded class name filter removed from GetRelevantPropertiesForDataType

Resolved in Pega Version 8.4.1

Given one class with a set of properties and another class inherited from the first class containing a relevant records set for class 2, then a new harness did not show the base class fields. Investigation showed that the fields present in the parent class and marked relevant in the case were not being fetched due to pzGetRelevantPropertiesForDataType having a class name filter along with filter by rule resolution. To resolve this, the class name filter has been removed as it is not required due to the report already filtering by rule resolution and relevant class through a join.

SR-D71475 · Issue 538722

Check added to apply values of newAssignPage.pxFormName

Resolved in Pega Version 8.4.1

After upgrade, trying to open existing assignments resulted in a different harness being opened. This was traced to changes in how the property newAssignPage.pxFormName was used, and has been resolved by checking whether the harnesspurpose is dynamic before setting the pxFormName. If formname is already present, the system will proceed with picking the harness from the shape.

SR-D72141 · Issue 542664

Approved flow rule image unlocked

Resolved in Pega Version 8.4.1

When the Approval Required check box was enabled for rulesets (i.e another person with access to this work queue should approve changes to the rules), a rule which was approved was unlocked and moved back to the original ruleset as expected, but the binary image associated with the flow rule remained locked and any other user other than the one who previously checked in the rule was denied access with a "check out failed" error. This locking error has been resolved by modifying the Rule-Obj-Flow!CleanUp activity to set Param.IgnoreInstanceLockedBy = true.

SR-D90544 · Issue 550808

Corrected row focus for deleting in App Studio case model

Resolved in Pega Version 8.4.1

When attempting to delete a row of properties from the 2nd page of the data model of a case type while using App Studio, clicking on the delete icon brought up a dialog box asking for confirmation for deletion but at the same time the screen went back to the first page of the data model instead of remaining on the second page. Because of this, clicking on the OK button to confirm the deletion caused a random property from the first page to be deleted instead of the targeted row of the second page as expected. This was due to the refresh being triggered immediately within overlay UI actions, and has been resolved by updating the first trash icon action set for the section pzExpressFieldActions to be a modal instead of an overlay when launching local action.

SR-D61199 · Issue 533480

Support expanded for postgres versions and logging improved

Resolved in Pega Version 8.4.1

While trying to import data into the Data Type Tables using a CSV file and selecting the 'Add or Update' option, an error appeared and the import failed. Using 'Add or Delete' worked as expected. This was traced to the import of data failing for postgres version 10.x because UseMerge for postgres did not use merge if the version of Postgres was not 9. Support has now been added for versions of Postgres higher than 9 in SQLGeneratorPostgres.useMerge(), and logging has been enhanced to improve triaging issues such as this.

SR-D65112 · Issue 541150

Added support for imported rules to populate bixreportpage

Resolved in Pega Version 8.4.1

Extract rules were not holding the filter criteria after upgrade while performing save-as (for the first time) of the imported rules from the previous version. Criteria were held when the filters were created in the new version. This was caused by BIX extracts created in earlier releases (7.x) not having bixreportpage included. When an environment was upgraded to 8.x versions, opening an extract required the bixreportpage to be populated with Report Definition metadata including the filters defined in the actual extract. Although the filters from the original extract were converted to filters that are acceptable by ReportDefinition, they were not being added to bixreportpage on opening the extract. To resolve this, the system has been updated to copy the filters back to bixreportpage on opening the extract in the upgraded environment.

SR-D71977 · Issue 535603

Obj-Browse will retrieve more than 50 records

Resolved in Pega Version 8.4.1

After performing multiple skims, a newly added property was not retrieved when an Obj-Browse was performed. In Obj-Browse action, when a class is mapped to an external table and does not contain BLOB column pzpvstream, in a specific case where pxObjClass value is a reference to a parameter, a list of properties mapped to the class explicitly by querying pr4_rule_property table using NativeSQL is fetched. This call by default returns only 50 records: in cases where there are more than 50 properties for an external class, some of the properties from the obj-browse response mapping are therefore missed. To resolve this, the limit of 50 records has been removed from this NativeSQL call.

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