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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR- · Issue 404593

Thread name implementation fixed for FCM use with micro DC

Resolved in Pega Version 8.1.1

When attempting to invoke a remote case in the Interaction Manager portal via FCM with the Customer Service for Insurance application which uses micro DC, the case was not invoked and an empty screen was displayed. Invoking the case from the interaction portal resulted in a JavaScript error. Invoking the case from a WSS or directly from the Create button in Designer Studio worked correctly. This was traced to a recent change to the implementation for generating the thread name. Because of this, CRM apps could not load the Federated cases via micro DC. This has been fixed through changes in "pzFCMMashupGadget" to replace the slash with underscore for the FCM thread.

SR- · Issue 406436

OIDC and authorization_code flow corrected

Resolved in Pega Version 8.1.1

The OIDC and authorization_code flow was not working work on the first attempt. This was traced to the server that was performing the OAuth 2.0 authorization_code redirecting straight to the Pega application after successful user authentication instead of returning an authorization code via redirect_uri. As a result, the Pega application was rendered in a external Safari window which is supposed to be used for user authentication only. Second and subsequent attempts to perform the OAuth 2.0 authorization_code flow were successful and the Mobile Client was logged in. This was caused by the unnecessary retainment of state parameters in the OIDC flow, and has been fixed by removing the code that appended the querystring parameters used for the Hybrid Client.

SR- · Issue 402877

Merge Wizard errors fixed, and created rules will use the highest ruleset version available

Resolved in Pega Version 8.1.1

Code errors in the Merge Wizard that were causing Null Pointer Exception errors have been fixed, In addition, branch rule sets created through this wizard did not have the 'Application validation' option and rule set pre-requisite filled automatically; the system has been updated so the version prerequisite will be the highest existing ruleset version in the ruleset.

INC-178650 · Issue 673549

Cross-site scripting protections updated

Resolved in Pega Version 8.6.3

Cross-site scripting protections have been updated around the DisplayAttachment function.

INC-183947 · Issue 673734

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.6.3

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184816 · Issue 674434

Added handling to find the workparty for FixCorrespondence

Resolved in Pega Version 8.6.3

Using a Send Email smart shape and triggering email by passing the target email ID instead of the workparty role triggered the email as expected, but if a fix correspondence flow was initiated due to some error during the transaction, it was not possible to resubmit the fix flow action. Investigation showed that this was due to the fix correspondence flow check using the party role, which had not been passed. This has been resolved by updating the corrUpdate and createAndProcessCorr activities to copy the pyCorrPage from NotifyOp which contains the getgetEmailSenderInfo and use it to set pyCorrPage.pyStreamType.

INC-186036 · Issue 685371

Field Level Audit updated to handle hierarchical properties

Resolved in Pega Version 8.6.3

Field Audit was not working for the first change of the data selected/provided for a field. The audit was only reflected after the second change was made. When the property involved a series of hierarchies, for example pageprop.pagelist(1).pageprop, the FLA objects will initially use deferred saves and the generated pzinskeys will be added to a savedFLAMap object. However, when the last pageprop was not eligible to save, all the deferred saves of earlier records were cancelled but the inskeys were not removed from the savedFLAMap object. Because of this, the parent FLA records were assumed to have been saved already when those saves were actually deferred. This was a missed use case for hierarchical properties, and has been resolved by adding an update to remove the inskeys from the savedFLAMap object so that in the subsequent property change the audit's FLA records for the parent properties (pageprop.pagelist(1)) will be saved again.

INC-189186 · Issue 673661

Updated error handling in AddAttachmentFromMail

Resolved in Pega Version 8.6.3

Attachments links were still showing in case attachments even if the files were not uploaded to the repository. This was traced to the system not skipping code related to attaching files when there were errors on the attachment page, and has been resolved by updating AddAttachmentFromMail to perform this skip.

INC-189622 · Issue 682099

Cleaned up references to deprecated property type

Resolved in Pega Version 8.6.3

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-190819 · Issue 682000

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.6.3

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

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