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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C53866 · Issue 402883

Added handling for custom skin using the $ symbol for value

Resolved in Pega Version 8.1.2

After upgrade, using a custom style sheet to display the $ symbol prior to values being shown or entered caused the application skin to not log and throw an error. This was caused by a missed use case for adding $ in css :before or :after content due to a dependency on this "$" notation for fetching right mixin color from skin color. The array index out of bounds exception was generated by the statemachine parser while handling special characters because it considered the quotes of csscontent to be corrupted. To resolve this, an extra check has been added for handling """ and "'" cases in cssCustomParser.java and junits have been updated.

SR-C64243 · Issue 412374

Data flow region switching method added to prevent truncating event strategy data

Resolved in Pega Version 8.1.2

An enhancement has been added to allow customers to switch data flow execution from one region to another without clearing event strategy data. This process looks like (1) Dataflow is started on one region. (2) Dataflow is paused in same region. (3) Dataflow is started in second region. Previously, step 3 would delete the existing event strategy data. To prevent that, a new run option has been added named 'pyDataFlowStorageTruncateOnStart'. By default, this is set to true and truncation will occur. If set to false, the event strategy data will not be deleted.

SR-C51798 · Issue 412382

Modified pzPopulateTrainingandTestDetails to resolve input error in test model

Resolved in Pega Version 8.1.2

After creating a text model, trying to update it resulted in errors. This was caused by the input bean for pzPopulateTrainingandTestDetails getting reset and causing a nullpointerexception while trying to load the spell checker because the taxonomy data was empty. This has been fixed by ensuring the input param object is created after setting the taxonomy data. A null check has also been added in the creation process of the input param object in pzPopulateTrainingandTestDetails.

SR-C70539 · Issue 412522

Open API passes 'true' for aUnlockOnCommit parameter to minimize pr_sys_locks table filesize

Resolved in Pega Version 8.1.2

The Archive/Purge Wizard was not removing the locks acquired during the execution from the pr_sys_locks table, resulting in locks remaining in the table for up to three days. This could potentially cause an enormous filesize and lead to other processes failing to acquire locks due to contention on the table. To resolve this, the system will pass 'true' for aUnlockOnCommit parameter on the open API so that the lock is released on commit of the deferredDelete on purged instances.

SR-D39264 · Issue 518840

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.2.6

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D47146 · Issue 515648

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.2.6

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D48242 · Issue 513541

Export to Excel cell style control added for Case Management

Resolved in Pega Version 8.2.6

If a column were formatted with an auto generated numeric control, a new cell style was generated for every row during the Export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000, an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used for Export to Excel in Case Management.

SR-D51535 · Issue 519475

Enhanced discrimination for tasks in MyPega spaces

Resolved in Pega Version 8.2.6

When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.

SR-D59482 · Issue 521508

Corrected generated Excel saving decimal values as text

Resolved in Pega Version 8.2.6

When using RDB-List to fetch the data from the database for the clipboard and then using pxGenerateExcelFile to generate an excel file from that with a provided RFB template file, some decimal properties were stored in text format instead of numeric. This has been resolved by updating the API.

SR-D59504 · Issue 524642

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.2.6

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

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