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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-207357 · Issue 703350

Decision Management book updated for additional NLP troubleshooting

Resolved in Pega Version 8.5.6

Troubleshooting articles have been added to the Decision Management book which address the most common issues encountered when working with the NLP capability of Pega Platform, including topic and entity detection and email parser. These tips can assist with issues such as a node running out of memory due to having a large number of custom Ruta scripts that use REGEX pattern matching.

INC-212656 · Issue 706896

Decision funnel simulation improvements

Resolved in Pega Version 8.5.6

Memory fixes and performance improvements have been added for funnel simulations.

INC-213189 · Issue 707346

Addressed performance issues for classless DSMClipboardPage

Resolved in Pega Version 8.5.6

The DSMClipboardPage implementation handles Page Group access as a classless page (i.e. pxObjClass = ""), creating potential performance issues in implementations where the page group is used with a very large number of distinct AccountIDs in a short period. This has been resolved by updating the system to not cache keys for page group classless page.

INC-213549 · Issue 710160

Resolved error for custom relative dates

Resolved in Pega Version 8.5.6

An error was seen when parsing the [Date Property] [is before/after] [Last/Next x days] while using a custom amount of number of days in Customer Decision Hub (CDH). This was due to the system not supporting the [Last/Next x days] feature for SSA, but only detecting this during parsing for the prefixed values for Proposition Filters and not custom values. As the parser did not realize the construct referring to the relative date was not supported, it created an SSA that caused an exception during execution. This has been resolved.

INC-173986 · Issue 668933

Updated survey refresh API for switching radio buttons

Resolved in Pega Version 8.5.6

After configuring a picklist with multiple options in a survey framework, it was not possible to select a radio button when toggling between radio buttons on the UI. Investigation showed the values of the radio buttons were not published to Clipboard, causing pyAnswer to be blank. After detaching the webwb_pzsurvey_ui_userscript.js the value was posted correctly and the visible WHEN was working as expected. This has been resolved by updating pzsurvey_ui_userscript to add a timeout on the refresh API call when switching between radio button options.

INC-175533 · Issue 678908

Improved Page compare for page groups

Resolved in Pega Version 8.5.6

Field level auditing on embedded properties sporadically did not report the "old" value when a property was modified even though the page was listed as "Modified". This has been resolved by adding logic to the pxComparePages algorithm to treat Lists and Groups differently. Now Page and Value Groups will use pxSubscript as the primary way to detect add and deletes.

INC-177312 · Issue 692109

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.5.6

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-179769 · Issue 671021

Document generation new line formatting made consistent

Resolved in Pega Version 8.5.6

The GenerateWordDocument API and Generate Document shape were not adding new line to a Word document even when Text Area format was used. This was traced to a difference in document generation which varied between adding \n and adding \r\n for new line, causing inconsistent behavior, and has been resolved.

INC-182152 · Issue 667394

Special character handling updated for export MapValue to Excel

Resolved in Pega Version 8.5.6

The Excel download was failing when the Row/Column definition or column configuration of a map value contained an equals sign (=) or < > brackets inside quotation marks. This has been resolved by adding an update that will evaluate the comparator value at the start of the row condition value, and row condition value and row condition operator will be set separately.

INC-182248 · Issue 665779

Added logic to handle manual validate rule creation

Resolved in Pega Version 8.5.6

Manually creating a Validate rule with conditions and then opening the configure view with conditions caused the validation rule to be removed from the flow action rule along with the validation conditions in the validation rule referred in flowAction rule. This has been resolved by updating the logic in the Condition Builder to handle this use case.

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