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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C53866 · Issue 402883

Added handling for custom skin using the $ symbol for value

Resolved in Pega Version 8.1.2

After upgrade, using a custom style sheet to display the $ symbol prior to values being shown or entered caused the application skin to not log and throw an error. This was caused by a missed use case for adding $ in css :before or :after content due to a dependency on this "$" notation for fetching right mixin color from skin color. The array index out of bounds exception was generated by the statemachine parser while handling special characters because it considered the quotes of csscontent to be corrupted. To resolve this, an extra check has been added for handling """ and "'" cases in cssCustomParser.java and junits have been updated.

SR-C64243 · Issue 412374

Data flow region switching method added to prevent truncating event strategy data

Resolved in Pega Version 8.1.2

An enhancement has been added to allow customers to switch data flow execution from one region to another without clearing event strategy data. This process looks like (1) Dataflow is started on one region. (2) Dataflow is paused in same region. (3) Dataflow is started in second region. Previously, step 3 would delete the existing event strategy data. To prevent that, a new run option has been added named 'pyDataFlowStorageTruncateOnStart'. By default, this is set to true and truncation will occur. If set to false, the event strategy data will not be deleted.

SR-C51798 · Issue 412382

Modified pzPopulateTrainingandTestDetails to resolve input error in test model

Resolved in Pega Version 8.1.2

After creating a text model, trying to update it resulted in errors. This was caused by the input bean for pzPopulateTrainingandTestDetails getting reset and causing a nullpointerexception while trying to load the spell checker because the taxonomy data was empty. This has been fixed by ensuring the input param object is created after setting the taxonomy data. A null check has also been added in the creation process of the input param object in pzPopulateTrainingandTestDetails.

SR-C70539 · Issue 412522

Open API passes 'true' for aUnlockOnCommit parameter to minimize pr_sys_locks table filesize

Resolved in Pega Version 8.1.2

The Archive/Purge Wizard was not removing the locks acquired during the execution from the pr_sys_locks table, resulting in locks remaining in the table for up to three days. This could potentially cause an enormous filesize and lead to other processes failing to acquire locks due to contention on the table. To resolve this, the system will pass 'true' for aUnlockOnCommit parameter on the open API so that the lock is released on commit of the deferredDelete on purged instances.

INC-194932 · Issue 686277

Handling updated for offlineWorkIDs map

Resolved in Pega Version 8.8

Intermittent failures were seen when deleting attachments on Mobile. These were traced to pega.ui.DCUtils being undefined, and has been resolved by populating the offlineWorkIDs map for attachment-related actions.

INC-188469 · Issue 714843

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

INC-192673 · Issue 689552

Tab highlighting updated

Resolved in Pega Version 8.8

Not all elements were indicated with yellow highlighting when tabbing through the screen. This has been resolved.

INC-194180 · Issue 704636

GetChildcases handling updated for large numbers of cases

Resolved in Pega Version 8.8

When a very high number of child cases being processed contained a wait shape that was dependent on the movement of a parent case, some of the cases were moved to the next step of the flow automatically while others required a manual command to ResumeFlow. In extreme cases where many child cases were waiting, a node crash could occur. This was traced to the pzGetChildcases report having a maximum value of 500 lines, and has been resolved by increasing the maximum number of rows to retrieve to 9999 in the Data Access Tab of the pzGetChildCases report definition. In addition, the pxCheckFlowDependencies activity has been modified to perform with a higher number of cases, and DSS(MaxRecords) logic has been added to split the child cases into multiple queue items for each access group to decrease load on each thread process.

INC-201723 · Issue 719854

Audit message displays correct parameter value

Resolved in Pega Version 8.8

The Audit message showed "{1}" instead of displaying the parameter value dynamically. This was traced to the pyInstructions field value which contained the message "Please approve or reject this {1}", and has been resolved by updating the pzInstructionsForApproval rule so the correct value is displayed.

INC-203595 · Issue 702360

Updated retainLock for DoClose activity

Resolved in Pega Version 8.8

After sending an external email notification from a case, attempting to use the "close" button resulted in an access denied error. This was traced to a missed use case for recent security improvements which resulted in not setting the required parameter retainLock for the DoClose activity, and has been resolved.

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