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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D17825 · Issue 494703

PreSaveAs updated to set the correct ruleset value when saved into a different ruleset

Resolved in Pega Version 8.1.6

When using a BIX Extract rule already configured with properties and filter criteria, attempting to update the filter criteria system resulted in an "invalid property error" and inability to save the updated rule. This was traced to the extract rule being created from another extract rule with 'save as', resulting in the new extract existing in a different ruleset. Because the pxBixReportPage.pyRuleset had the value of the original ruleset instead of rule set in which it had been saved, the system was attempting to find the filter properties in the original ruleset. To resolve this, the Presaveas activity in rule-admin-extract has been modified to check and set the correct value when both the rulesets are not equal.

SR-D8467 · Issue 457337

Resolved false alarm exception for Cloud BIX extraction

Resolved in Pega Version 8.1.6

BIX Extraction on Cloud was intermittently throwing an exception even though the BIX Extraction was successful. This false alarm was triggered by inconsistencies in an API within the BIX extraction module used to determine if files existed on a Cloud S3 location post-extraction, and has been resolved by removing the file check.

SR-D10100 · Issue 465272

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.1.6

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D30993 · Issue 500221

Corrected retention of Operator routing assignment

Resolved in Pega Version 8.1.6

If an assignment routing option was directed to an operator and an operator was then selected, the system did not retain the operator ID upon submit and save. This has been resolved by removing an extra space in step 2 when condition of activity pyUpdateModifiers.

SR-D6555 · Issue 457241

Access When check added for pyStartCase privilege

Resolved in Pega Version 8.1.6

If a privilege was defined in the pyStartCase flow rule and the access role to object assigned a privilege based on 'Access When' (not production level), the user was not able to start a case. This was traced to the havePrivileges RUF passing an incorrect primary page to evaluate the privileges in combination with the 'access when'. To resolve this, the engine API will call tools.getAuthorizationHandle().havePrivilege for each privilege until it finds a match.

SR-D12511 · Issue 484664

Corrected error when resolving subcase from Review harness

Resolved in Pega Version 8.1.6

An error occurred when resolving a subcase if it was opened from the review harness. It was possible to resolve the subcase successfully if the local action was invoked from the Perform harness. Investigation showed that the update status was called twice, once from pyForcecaseclose and again from the update status of the activity. This has been resolved.

SR-D15154 · Issue 488069

CaseType picks up stage name correctly

Resolved in Pega Version 8.1.6

When adding a new stage in the Stages tab of a case type (pyDefault rule), the stages were shown as rule name instead label after saving and at runtime. Directly adding the Stages in the 'Workflow' tab of the case type showed the stage label as expected. This was traced to an issue with the current row of the table not being properly refreshed, leading to old data being submitted while saving. This has been resolved by adding an explicit "refresh current row" configuration on pyStageName under primary and alternate stage table layouts.

SR-D15216 · Issue 487680

Email parameter handling updated for greater backwards compatibility

Resolved in Pega Version 8.1.6

After a major migration, email failures were seen with the message "Error sending email: To Address not available". This was traced to a difference in handling between the old and new system versions for fetching the details of workparty for the ToParty parameter, and has been resolved by modifying the newer Work-.pzGetEmailFromParty and Work-.pzSendEmail activities to handle party role as well for greater backwards compatibility.

SR-D17973 · Issue 489740

Corected parameter mismatch to allow deletes to be added to history

Resolved in Pega Version 8.1.6

Pega was not keeping track of a property if it was deleted from the data explorer tab, resulting in not being able to restore the deleted property. This was traced to a parameter mismatch: the Delete API adds the Memo parameter to the history, but while DeleteRecord accepted the Memo parameter, DeleteRecordInner accepted the HistoryMemo parameter. Because the parameters names were different, they were not propagated to the API. This has been corrected by setting the param.memo so that Rule-Delete API adds the history and the rule gets displayed correctly in recently deleted rules.

SR-D211 · Issue 481397

Case Assignment issue lock corrected

Resolved in Pega Version 8.1.6

After upgrade, an intermittent error was seen when browsing the screen flows of a child case type application, indicating "Users have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment again to continue". This was traced to a change made to address an issue with the Opener not properly honoring the aUnlockOnCommit flag that was passed in via the openIfStale() API: in a very specific use case following that change, the system would unlock work objects during openIfStale when it should not. This has been corrected.

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