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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D51093 · Issue 515225

Skin Breakpoints work in Layout Mode with "Optimized code" setting

Resolved in Pega Version 8.2.5

In Application Skin settings for dynamic layouts, even through the choice of any format was offered in the dropdown (My Formats and Inherited), if the layout mode was set to "Optimized code" the responsive breakpoints were only working when Inherited format was chosen and not working for My Formats. This was a missed use for flex where the proper key was not mentioned, and has been resolved by updating GenerateFlexLayout.java.

SR-D51330 · Issue 515246

Added toggle to hold radio button value during multiple service case creation

Resolved in Pega Version 8.2.5

When a field was implemented with a radio button control in the service case screen, starting two cases of the same or different case type (with the same property and control) resulted in the selected value not sticking in the first case when selections were made for the second case. This was traced to multiple radio buttons with the same name in the dom for different AJAX containers: as per radio buttons behavior, only one could be selected if they have the same name. To correct this issue, updates have been made to change the name on radio buttons which are inside the hidden AJAX container and toggle the changes when the buttons should be shown.

SR-D51555 · Issue 516495

Resolved system hang after changing input field value post note

Resolved in Pega Version 8.2.5

After upgrade, a session was hanging in a Non-Member Search Phone interaction after navigating back from "Add or edit attachments" window. The same code worked as expected in the Member Search Phone interaction. Investigation showed that changed values (transaction ID, pzFromFrame) were being sent to the client twice, once in the popup window after attaching the note and again to the parent window. When the changed values were consumed and used in next actions, a mismatch resulted in pzFromFrame. To resolve this, the system has been updated so the Client will not consume the pxThread.pxClientExchange value if pxThread.pxClientFrame is different from what the current tracker is using.

SR-D51601 · Issue 516704

Hover logic updated

Resolved in Pega Version 8.2.5

When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.

SR-D52144 · Issue 515672

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.2.5

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

SR-D52695 · Issue 515972

Pagination context switch handling updated for mouse scroll

Resolved in Pega Version 8.2.5

When using various tables in the client application that have the Pagination mode set to 'Progressive' and that contain hyperlinked elements on which an 'Open Work by Handle' action has been defined, clicking an element that was loaded progressively intermittently generated an alert with the message 'Empty work item handle'. Investigation showed that dragging the scroll bar to access the latest cases worked, but using the mouse to scroll and select replicated the issue immediately. This was caused by context not being properly switched to the current harness while scrolling due to missing context switch handlers. To resolve this, code changes have been made to set the correct context before sending the request.

SR-C60247 · Issue 413680

pzRuleFormToolbarPopulateActions works when @ is present in the operator ID

Resolved in Pega Version 8.1.3

Using pzRuleFormToolbarPopulateActions to get all the versions of the rule was not working as expected if the '@' symbol was present in the user ID. This was caused by the Rule-.pzRuleFormToolbarPopulateActions activity not forming the private rules correctly in this use case, and has been fixed.

SR-C65381 · Issue 415189

Added check for pyType when refreshing the Declare_pyDisplay Page

Resolved in Pega Version 8.1.3

The standard behavior of clicking a link in the left navigation of the Pega Diagnostic Cloud manager portal is to open a new thread which automatically adds/updates the Declare_pyDisplay Page. However, in some circumstances opening the work items and clicking the navigation link followed by a refresh/F5 from the Google Chrome browser caused the Declare_pyDisplayDatapage to become corrupted and either froze the screen or caused a new popup window to open. This was traced to a situation where the parameter "pyType" was not present in one of the cases, causing the system to rely on "harnessName" instead. To resolve this, a check has been added that will retrieve pyType from the docObj parameter page of the pzpega_ui_dynamiccontainer.js file if needed.

SR-C67397 · Issue 416252

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.1.3

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

SR-C68069 · Issue 416698

Page group use added to referenced properties context for RDL

Resolved in Pega Version 8.1.3

After upgrade, a stack mismatch error was generated by a previously-working configuration that used a nested RDL with a section under Work- class that itself contained an RDL with Data- property that then included a section from Data -- class which contained another RDL that referred to the Work- Page Group. This error was caused by the use case of page group being missed during implementation of referenced properties in ContextProcessor processListNode, which has now been resolved.

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