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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C96230 · Issue 434677

Opening WO from another workpool maintains the original access group and pool

Resolved in Pega Version 8.3

Opening work objects from another workpool permanently switched the pool of the requestor to the other access and work group if the requestor had permissions for it. This has been corrected.

SR-C96035 · Issue 434730

Write and Delete restrictions added to the RoboticAdministrator role

Resolved in Pega Version 8.3

The security configuration for the PegaRULES:RoboticAdministrator role has been updated with the 'when' rule condition pzModifyAllowed for Write and Delete access.

SR-C89135 · Issue 434746

Formatting tag updated to ensure skin rule styles are correctly applied

Resolved in Pega Version 8.3

After a style was configured in the skin rule for TABS laouts -> Repeating Formats, the configured style was not being correctly applied to the skin. This was related to the anchor tag not picking up the changes, and has been resolved by replacing that with a span tag.

SR-C95840 · Issue 434789

Independent query logic inserted for non-resolved rules to avoid non-applicable columns

Resolved in Pega Version 8.3

Nothing was displayed under "Revalidate and save" for Rule-Ruleset-Name and Rule-Ruleset-Version. In Tracer there was an error message saying that "There was a problem getting a list: code: 207 SQLState: S0001 Message: Invalid column name 'pyRuleAvailable'. " Investigation showed that because the system was using the same logic for resolved and non-resolved rules, Rule-Ruleset-Name and Rule-Ruleset-Version were looking for the column pyRuleAvailable which was not applicable because non-resolved rules don't have this column. To resolve this issue, a separate query executor has been added for non-resolved rules as there are a few columns related to resolved rules that are not applicable for those that are not resolved.

SR-D13 · Issue 434981

Memory leak repaired

Resolved in Pega Version 8.3

A server side memory leak was traced to heap utilization increasing due to a Stream control assembly problem where the CleanForReuse() function was not cleaning up pzAuto. The cleanForReuse method in generated HTML properties is used to either initialize local fields, in which case aContext will be non-null, or to clear the object for pooling, in which case aContext will be null. Because the pzAuto variable was not being properly nullified, pooled controls were retaining stale references to StreamTools, LayoutRuntime, PRThread, and others. This has been resolved by adding code to ensure the pzAuto variable is correctly nullified.

SR-C79540 · Issue 435150

Corrected report harness popup display in frameless portal

Resolved in Pega Version 8.3

After configuring the pyCMReportBrowser7 Harness in the Application Menu and executing the report, clicking on the Drill down report displayed the report on the Main work area and Application Header,Footer, Menu. This happened only when a report with custom filters was loaded on a no-frame portal like caseworker, and was traced to portal chrome(header/sidepanel/footer) being added to every harness in no-frame portals to handle top navigation for every desktop action. In this case, when a report filter was opened in popup, the target parameter that held the "popup" value was lost by the time the submit button was clicked on filter window. To resolve this, a new property pyReportTarget has been added will use the target parameter value in the pzValidateCustomFilterSection activity.

SR-C96571 · Issue 435174

Added check for visible SmartInfo so focus is maintained

Resolved in Pega Version 8.3

After setting up a harness that displayed page-level messages at the top and bottom with "info" icons in a grid that displayed SmartInfo, hovering on one of the "info" icons when a page-level message was displayed caused the page to scroll up to the page-level message at the top of the harness instead of displaying the SmartInfo popup. This has been resolved with the addition of a check for visible SmartInfo in pzpega_ui_doc_errors.js so the focus is properly set.

SR-C97610 · Issue 435222

Enhanced backwards compatibility for Attachment Gadget

Resolved in Pega Version 8.3

After upgrade, information was missing from Attachments. This included the case number being absent from between the parentheses on the Attachment name; the time stamp was missing on the attachment; and checking the 'Show Subcase Attachments' checkbox did not provide the expected information for the attachment. This was traced to a reworking of the attachment gadget in Pega 7.1.5, and logic modifications have now been added to enhance backwards compatibility with the 6.x versions of Pega.

SR-C93726 · Issue 435285

Work status icons work correctly when using localization

Resolved in Pega Version 8.3

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

SR-D114 · Issue 435312

Grid menu dropdown properly hidden while editing filter

Resolved in Pega Version 8.3

After opening the filter options as if to change the filter, summarizing any of the available columns without closing the filter resulted in a screen showing a broken filter. This was traced to the implementation of the navigation menu for auto-generated grids, which was not allowing other functions while any of the "inline modals" are being used, such as editing a filter. To correct this, the grid menu dropdown will not be shown while editing a filter. This is consistent with the rest of the UI actions which are hidden while editing a filter.

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