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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C96406 · Issue 434635

Corrected default parameter passing to fetch childcases audit details

Resolved in Pega Version 8.3

After upgrade, Child case audit details in a Parent Case were not visible even after checking the Show Subcases option. This was traced to refactoring work done in an earlier version; in earlier releases, the parameter ShowSubCases defaulted to true if it was not already present. Later during refactoring, a call to pzFetchCaseStatusUpdate was added but did not include support for passing the parameter page if the parameter had been set by default instead of explicitly being included. Since the parameter was missed, the subcase audit details would not be fetched. This has been corrected so the parameter needed will be passed and fetch the subcases.

SR-C94190 · Issue 434654

Fixed Export to PDF page formatting

Resolved in Pega Version 8.3

A formatting issue was seen when using export to PDF; the first page contained only the title of the report as well as the filter, the generated date, and the number of records, and the exported data was included only from the 2nd page onwards. This has been corrected, and some performance improvements for the generation time were added.

SR-C96230 · Issue 434677

Opening WO from another workpool maintains the original access group and pool

Resolved in Pega Version 8.3

Opening work objects from another workpool permanently switched the pool of the requestor to the other access and work group if the requestor had permissions for it. This has been corrected.

SR-C96035 · Issue 434730

Write and Delete restrictions added to the RoboticAdministrator role

Resolved in Pega Version 8.3

The security configuration for the PegaRULES:RoboticAdministrator role has been updated with the 'when' rule condition pzModifyAllowed for Write and Delete access.

SR-C89135 · Issue 434746

Formatting tag updated to ensure skin rule styles are correctly applied

Resolved in Pega Version 8.3

After a style was configured in the skin rule for TABS laouts -> Repeating Formats, the configured style was not being correctly applied to the skin. This was related to the anchor tag not picking up the changes, and has been resolved by replacing that with a span tag.

SR-C95840 · Issue 434789

Independent query logic inserted for non-resolved rules to avoid non-applicable columns

Resolved in Pega Version 8.3

Nothing was displayed under "Revalidate and save" for Rule-Ruleset-Name and Rule-Ruleset-Version. In Tracer there was an error message saying that "There was a problem getting a list: code: 207 SQLState: S0001 Message: Invalid column name 'pyRuleAvailable'. " Investigation showed that because the system was using the same logic for resolved and non-resolved rules, Rule-Ruleset-Name and Rule-Ruleset-Version were looking for the column pyRuleAvailable which was not applicable because non-resolved rules don't have this column. To resolve this issue, a separate query executor has been added for non-resolved rules as there are a few columns related to resolved rules that are not applicable for those that are not resolved.

SR-D13 · Issue 434981

Memory leak repaired

Resolved in Pega Version 8.3

A server side memory leak was traced to heap utilization increasing due to a Stream control assembly problem where the CleanForReuse() function was not cleaning up pzAuto. The cleanForReuse method in generated HTML properties is used to either initialize local fields, in which case aContext will be non-null, or to clear the object for pooling, in which case aContext will be null. Because the pzAuto variable was not being properly nullified, pooled controls were retaining stale references to StreamTools, LayoutRuntime, PRThread, and others. This has been resolved by adding code to ensure the pzAuto variable is correctly nullified.

SR-C79540 · Issue 435150

Corrected report harness popup display in frameless portal

Resolved in Pega Version 8.3

After configuring the pyCMReportBrowser7 Harness in the Application Menu and executing the report, clicking on the Drill down report displayed the report on the Main work area and Application Header,Footer, Menu. This happened only when a report with custom filters was loaded on a no-frame portal like caseworker, and was traced to portal chrome(header/sidepanel/footer) being added to every harness in no-frame portals to handle top navigation for every desktop action. In this case, when a report filter was opened in popup, the target parameter that held the "popup" value was lost by the time the submit button was clicked on filter window. To resolve this, a new property pyReportTarget has been added will use the target parameter value in the pzValidateCustomFilterSection activity.

SR-C96571 · Issue 435174

Added check for visible SmartInfo so focus is maintained

Resolved in Pega Version 8.3

After setting up a harness that displayed page-level messages at the top and bottom with "info" icons in a grid that displayed SmartInfo, hovering on one of the "info" icons when a page-level message was displayed caused the page to scroll up to the page-level message at the top of the harness instead of displaying the SmartInfo popup. This has been resolved with the addition of a check for visible SmartInfo in pzpega_ui_doc_errors.js so the focus is properly set.

SR-C97610 · Issue 435222

Enhanced backwards compatibility for Attachment Gadget

Resolved in Pega Version 8.3

After upgrade, information was missing from Attachments. This included the case number being absent from between the parentheses on the Attachment name; the time stamp was missing on the attachment; and checking the 'Show Subcase Attachments' checkbox did not provide the expected information for the attachment. This was traced to a reworking of the attachment gadget in Pega 7.1.5, and logic modifications have now been added to enhance backwards compatibility with the 6.x versions of Pega.

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