Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-201219 · Issue 696611

Updated chart button markup

Resolved in Pega Version 8.6.3

Some of the buttons were incorrectly displayed while clicking "Edit Report" from the Cosmos report browser. This was due to the buttons generating markup that was used to support older browsers in pzChartButtons, and has been resolved by updating the button markup.

INC-204672 · Issue 699356

Handling updated for databse function GREATEST

Resolved in Pega Version 8.6.3

When deploying Pega on Red Hat OpenShift, attempting to index data via the SRS resulted in the landing page loading and RULES indexing appears to start, but when it finally completed it showed no records. While the index operation was running log entries showed the SRS service was unavailable and that the isolation context did not exist. Investigation showed there was an exception being generated indicating "com.microsoft.sqlserver.jdbc.SQLServerException: 'greatest' is not a recognized built-in function name". Because the function GREATEST is not supported in Microsoft SQL Server 2019, an update has been made to change GREATEST into an expression like "IIF(COALESCE(column_name, 0)>value, COALESCE(column_name, 0), value)" for compatibility.

INC-178834 · Issue 660426

RDA support added for Citrix XenApp

Resolved in Pega Version 8.6.3

Robot Runtime was not working in a Citrix XenApp environment when using the JWT token generated by the D_pxRoboticJWTToken data page to identify the user. This has been resolved by updating the scope of the datapage D_pxRoboticJWTToken from node level to requestor, which will allow the user information in the JWT token to be passed to the routing service and support the use of RDA in Citrix environments.

INC-179761 · Issue 684676

Basic Access Control (BAC) now available in production level 2+

Resolved in Pega Version 8.6.3

An enhancement has been added to enable the Basic Access Control (BAC) feature for production levels 2 or greater. This is a change from being available previously only in levels 4 and 5, and will facilitate diagnosing access control issues earlier in the development process.

INC-182530 · Issue 695761

SAML datapages cleared before new authentication

Resolved in Pega Version 8.6.3

If a previous user had not logged out or timed out when using SAML authentication, a second person using the same device/browser would end up in the first user's session after performing their own authentication. Investigation showed the second login D_SAMLAssertionDataPage was not getting refreshed with the current user login details; this has been resolved by explicitly deleting the SAML Datapages before processing a new login if the session has not timed out.

INC-183485 · Issue 685270

Performance improvement for offline mobile app

Resolved in Pega Version 8.6.3

Performance issues on an offline mobile app were traced to an empty browser fingerprint caused by a declared variable which was not assigned a value. This has been resolved by adding a !pega.offline check for fireDeferredAsyncRequests.

INC-185251 · Issue 674907

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.6.3

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-186395 · Issue 677206

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.6.3

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

INC-186395 · Issue 697875

Updating handling for for Pega-supplied operators with MFA

Resolved in Pega Version 8.6.3

When a site is blocking prweb and using prweb/PRAuth for login with MFA enabled, admin user id logins failed and MFA showed the error screen for Pega-supplied users. This was due to MFA verification not being configured for Pega-supplied operators, and has been resolved by adding an Adminstrator condition to skip MFA for for Pega-supplied operators.

INC-186897 · Issue 681031

DSS DisableAutoComplete setting honored

Resolved in Pega Version 8.6.3

Setting DisableAutoComplete DSS was not working as expected. This was traced to the system not being able to read the DSS value due to timing related to database startup, and has been resolved by directing the system to read the setting in PREnvironment.java instead of from the prconfig.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us