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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D16327 · Issue 487448

Updated logic for Bulk Upload count when background processing is used

Resolved in Pega Version 8.3

When multiple items were queued as part of "Bulk Upload" and the "Transfer To" operation was used with "BULK PROCESS in BACKGROUND", discrepancies were seen in the email received. For example, if two items were selected for transfer, email notifications stated that 1 item was selected and 1 item was processed instead of 2. This was traced to using 'process in background': when selected during bulk processing, the first record is processed in the foreground and remaining records are processed in the background. When the system sent the email notification once the background process was done, the total records computation was not considering the foreground-processed record, and the count was off. The timing logic has been updated to account for the foreground record to resolve this.

SR-D15261 · Issue 487510

Added ability to edit or SaveAs out-of-the-box 'Case Volume' report

Resolved in Pega Version 8.3

It was not possible to perform Edit or Save As to a Private category for the Pega out-of-the-box report 'Case Volume', which is under the Public category 'Case Metrics'. This was traced to certain out-of-the-box report definitions being saved with a pz prefix which does not support the "Save As" functionality, and has been resolved by adding a Property-Set step above "Call pxCreateRecord" to set .pyRuleAvailable to "Yes".

SR-D15469 · Issue 487523

Export to Excel formats the DateTime filter for localized values

Resolved in Pega Version 8.3

When exporting to Excel, filter criteria were given in GMT rather than the localized timezone. This was caused by the implementation of localizeDateTimeString method not formatting the output string for the locale/timezone during export to Excel, and has been corrected to display the localized filter values when the filter values include DateTimes.

SR-D17037 · Issue 487531

Check added for backwards compatibility with Case Type when rules

Resolved in Pega Version 8.3

After upgrade, the When rules present on case type rules (used for skipping stages or showing/hiding stage-wide or case-wide actions) were not executing at run time. This was traced to the introduction of the pySkipOrAllowType property in recent versions, and was only reproducible when the ApplicationRuleset was locked and after upgrade irrespective of whether the condition for when was true or false. To resolve this and enhance backwards capability, a check has been added for the SkipOrAllowType property being empty.

SR-D17122 · Issue 487599

Updated code to resolve PMS variable errors when using the iframe container

Resolved in Pega Version 8.3

After building the iOS application using “Reuse web portal” (under channels & interfaces > layout) and with the default settings application, the Dashboard, My Work, and Pulse sections were not rendered and the error "Can't find variable pms" appeared. This happened only when the iframe container was used, as the pms object (PIMC API) is always injected into top window and does not exists in child windows like iframe embedded in a page. In order to ensure that undefined variable pms does not break the rendering, the code has been updated to use top.pms for all pms occurrences to avoid errors when API is invoked from iframe.

SR-D18690 · Issue 487616

Duplicate check repaired

Resolved in Pega Version 8.3

A case created with one of the "must match" values as blank was not being treated as a duplicate case. This was traced to a check inserted in an earlier release as part of work done to handle a null FirstName value in the 'Case Match' decision rule, and has been resolved by reworking the original solution and including the 'is same' usecase.

SR-D15216 · Issue 487679

Email parameter handling updated for greater backwards compatibility

Resolved in Pega Version 8.3

After a major migration, email failures were seen with the message "Error sending email: To Address not available". This was traced to a difference in handling between the old and new system versions for fetching the details of workparty for the ToParty parameter, and has been resolved by modifying the newer Work-.pzGetEmailFromParty and Work-.pzSendEmail activities to handle party role as well for greater backwards compatibility.

SR-D14005 · Issue 487791

Bteer filtering added for Duplicate schema names in schema tools

Resolved in Pega Version 8.3

The database list drop down was showing duplicate database names. This was traced to Connection Manager managing Data Base configuration differently for corresponding Read Only, Admin and Standard, and not providing the unique database names. This has been resolved by adding support for filtering duplicate names from getDatabaseNames.

SR-D19356 · Issue 487860

Resolved issue for email attachments with '%' in the filename

Resolved in Pega Version 8.3

Send email notification was not able to send mail with uploaded attachments that contained the '%' character in the file name. Without the character '%' the image was uploaded and included without issues. This was traced to the '%' character being encoded twice in the handling, and has been resolved.

SR-D15425 · Issue 487886

Removed extra space from feld value in Audit History

Resolved in Pega Version 8.3

A space was seen for a Field value that was referenced in the instructions Audit History. This was traced to the control adding an extra space if any gaps were present in the code, and has been resolved.

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