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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-C82408 · Issue 422327

Repaired instance insertion for REST connection invoked via Queue

Resolved in Pega Version 8.2.1

After upgrade, the REST connection invoked in an activity which in turn called OOTB ProcessQueue was not getting the response into the SYSTEM-QUEUE-EXECUTIONREQUEST-CONNECT-CREATEBOOKING instance. The right response was observed coming from other source systems in the logs, and the work object status also changing as expected. This has been resolved by exposing a DSS to revert to the old behavior of Response being present in the queueItem when a connector is queued for execution.

SR-C82480 · Issue 421487

Column Headers properly aligned after expand/collapse of Tree Grids

Resolved in Pega Version 8.2.1

When using a hierarchical table - tree grid with a configuration that included Width of content-Pixels(Fit Content), a Fixed (pixel) size grid, and Freeze Header, expanding and collapsing back the contents resulted in a misalignment of the column headers. The fixed header implementation makes use of multiple table layouts which have to kept in sync via javascript; this issue has been resolved by rewriting the fixed header implementation to call setHeadersWidth on expand/collapse of a treegrid row.

SR-C80129 · Issue 425386

Enhancement added to hide class join warning from end user

Resolved in Pega Version 8.2.1

An enhancement has been added to hide the joined class warning message at the end user portal if the section pzManageRecords is delegated to the user. This is done by by checking pxLimitedAccess on the pxThread clipboard page.

SR-C84921 · Issue 424317

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.2.1

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

SR-C83615 · Issue 424946

Support added for hiding unwanted category reports

Resolved in Pega Version 8.2.1

After upgrade, a customization used to hide unwanted out-of-the-box category reports was not working. This was due to the pyServiceLevelPerformance and pxSimulations category rules not being included as part of the pyOOTBVisibleInBrowser 'when' rule that is specified for Display in the report browser 'when' setting. These two category rules - pxSimulations and pyServiceLevelPerformance - have now been modified to reference the 'when' rule pyOOTBVisibleInBrowser so categories may be hidden as desired.

SR-C84609 · Issue 424884

CustomFilter clipboard page now retained after section submit

Resolved in Pega Version 8.2.1

When a Report Definition was configured to display filters using a custom section, selecting the filter property value and submitting the section resulted in the CustomFilter clipboard page being deleted automatically. In order to prevent the clipboard page from being immediately cleaned up by the doUIAction activity, a step has been added to the pzCreateCustomFilterPage activity that will set the pyRetainPage property to "true".

SR-C80948 · Issue 421765

ProfileLink control updated to resolve opening issue

Resolved in Pega Version 8.2.1

The profile was not opening when the Operator Profile link was clicked. This was traced to certain functions having been moved to javascript files that were not included by default in the ProfileLink control. To correct this, the control has been modified to include the needed javascript files and the appropriate references have been updated to match.

SR-C84167 · Issue 422477

Corrected issue with Field Level Auditing re-adding deleted page list items

Resolved in Pega Version 8.2.1

Pressing a Save button that invoked the pyTrackSecurityChanges data transform caused deleted items to be added back to a page list. This was caused by pyPropertyIndex being set on the removed page in RUF-pzAddHistoryMemosForPageList, and has been corrected by removing that unneeded action.

SR-C82254 · Issue 421056

Support added for saving draft survey flows in production level 5

Resolved in Pega Version 8.2.1

With production level set to 5, creation of a survey was generating two errors: in UI, "Default survey flow creation failed", and in trace, "Update record failed: .pyDraftModeON". Because in most cases Survey authoring would be done in a system with a lower production level where users would not see any issues, the code did not include support for saving draft mode flows when the system was set to production level 5. This ability has now been added to support this use.

SR-C83899 · Issue 421068

Alternate RD added for sub class union that will skip blob open

Resolved in Pega Version 8.2.1

The screen load was taking 4 seconds or more to load when a parent case had 500+ child cases, leading to timeouts and issues with case processing. This was caused by the system performing a database open of all the child work items for building the tree: because different child items are mapped to different work tables, a single RD would not suffice for fetching all child items. This meant a work record was opened and child inskeys grouped into different groups based on table mappings, then the RD was called multiple times to fetch the details. To resolve this and avoid blob open, a report definition that performs a union on all sub classes has now been put in place. Execution is based on a parameter to avoid any backward compatibility issues. This is used by overriding the 'pyPopulateCaseContentsWrapperExtension' data transform and setting param.useOptimizedQuery to 'true' to override the database open.

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