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Resolved Issues

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Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C89656 · Issue 426423

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.2.1

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84939 · Issue 428564

setTenantName API exposed in the rules alyer

Resolved in Pega Version 8.2.1

In order to support more efficient message ingestion in a multi-tenant environment, the setTenantName API has been exposed in the rules layer.

SR-C85752 · Issue 425073

New MaxFileSize extension point added for pyMaxFileSizeViolation

Resolved in Pega Version 8.2.1

A severe guardrail warning was raised when saving the activity pyMaxFileSizeViolation into a ruleset. This was traced to the CheckForWarnings Activity of Rule-Obj-Activity which checks if any activity referenced is an internal activity. Activity pyMaxFileSizeViolation was calling the internal pzGetCMMaxFileSize activity, and the warning appeared because the py activity was overridden in the application ruleset. To resolve this and add an extension point, pzGetCMMaxFileSize has been modified to a new data transform called pxGetCMMaxFileSize, which is called in pyMaxFileSizeViolation.

SR-C88236 · Issue 428779

Debug logging added to HTTP API for improved diagnostics

Resolved in Pega Version 8.2.1

Debug loggers have been added to the HTTP API to provide more complete diagnostics for an error where users are redirected to login screen after providing valid credentials. As a workaround, restarting the node server will resolve the login issue.

SR-C87399 · Issue 426183

pzEditSkills activity updated for better skill matching

Resolved in Pega Version 8.2.1

In the pzEditSkills activity, a select skill is added to the operator. A check is made using a comparison of pyRuleName equal to pySkillLabel to see whether this skill exists in the system; if it exists it is directly added to the operator profile, and if it does not it is created and added to the operator profile. However, pyRuleName uses a short skill identifier string, for example ‘XML’ whereas pySkillLabel is the longer human readable string, for example ‘XML programming skill’. Therefore, it was possible for Pega to determine the skill did not exist and proceed to creating a new skill with pyRuleName equal to the pySkillLabel of the existing skill in the first available unlocked ruleset. In order to ensure the proper matches are made, the pzEditSkills activity step 4.1 has been modified to get the rule name instead of skill name.

SR-C85315 · Issue 422729

New Activity added to ease cleaning up Thread-level data pages

Resolved in Pega Version 8.2.1

It is an expected behavior that the system will not automatically remove read-only data pages, as the decision of which pages need to be removed is system-specific. However, it was noted that an accumulation of Thread-level Data Pages may eventually cause performance degradation. In order to make it easier to clean these up, the new extension Activity "pyRemoveThreadLevelPages" has been introduced that is called from the DoUIAction activity.

SR-C85853 · Issue 425288

Currency codes updated

Resolved in Pega Version 8.2.1

The list of Currency Codes has been updated with the latest ISO changes, including Venezuela and Sao Tome & Principe.

SR-C89675 · Issue 428596

Case name caption security inserted

Resolved in Pega Version 8.2.1

In order to protect against the possibility of executing malicious JavaScript code by entering an appropriately modified name while adding new case type, pyCaption in menu items has been made HTMLSafe by converting JSON through the GSON library. Additional handling for Firefox has also been added to normalize tabName to properly display Recents.

SR-C76668 · Issue 424444

skipDocsRecreation option added to remove flickering during application launch

Resolved in Pega Version 8.2.1

In order to avoid visible flickering resulting from a dynamic container refresh conflicting with custom code during application launch, an enhancement has been added that can be used to skip the SDM refresh functionality based on the "pega.u.d.skipDocsRecreation" JS property. This can be enabled in Userworkform.

SR-C88309 · Issue 426996

Tooltip added for data table refresh icon

Resolved in Pega Version 8.2.1

An enhancement has been added to provide a tooltip for the refresh icon during data table edits.

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