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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C93555 · Issue 431600

BulkMover updated to not treat Numerics as strings

Resolved in Pega Version 8.1.4

When attempting to update Pega platform 8.1.1 to 8.1.3 with Oracle on a Windows machine with German locale using the out-of-place upgrade of the rules schema, the migration failed at the migration step with the error message "ORA-01722: Ungültige Zahl". This was traced to BulkMover failing when trying to convert a string to a Numeric due to the locale using commas as the decimal separator, and has been resolved by updating BulkMover to not treat Numerics as strings.

SR-C94950 · Issue 433176

Rule lock is released after alternate approved operator rejects it

Resolved in Pega Version 8.1.4

When using the rule check-in approval process, if a rule check-in candidate was rejected by an approved operator other than the one who checked it in, the lock on the original rule was not released. This has been corrected so the lock is released after the rule is rejected in the case worker portal.

SR-C95232 · Issue 432328

Removed extranous tick mark on negative numbers in Excel export

Resolved in Pega Version 8.1.4

All negative amounts had an extra ( ‘ ) in front when report definition results were exported to Excel. This was a byproduct of a security update, and has been resolved.

SR-C96297 · Issue 433777

Enhancements added in support of AES/PDC integration

Resolved in Pega Version 8.1.4

The following enhancements have been added in support of AES/PDC integration: - QueueStatistics for Oracle and multi-tenant environments -Postgres statistics are reset after every push (this can be disabled by changing the DSS ResetTableStats) -Enabled Debug statements before all connect-rest/connect-soap calls -Handling for Listener Information issues -Elastic search updates -The connect timeout has been enhanced from 30 sec to 60 sec for all REST connectors. -Data pages can be used for picking the End point URL -Elastic Search Count details can be pushed to PDC

SR-C96362 · Issue 433333

XSS filter added to API form handling

Resolved in Pega Version 8.1.4

An XSS scripting filter has been added for properties that can be changed via API.

SR-C96760 · Issue 433394

Resolved system performance issues for clusters of >15 DF nodes

Resolved in Pega Version 8.1.4

The introduction of distributed event logging used to facilitate data flow troubleshooting in Pega 8.1 created a negative impact on performance for extremely large clusters (>15 DF nodes). To resolve this, the distributed logs have been removed and the system will save events in the database instead.

SR-D47146 · Issue 515647

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.1.8

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D76291 · Issue 547842

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.1.8

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D80120 · Issue 544216

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.1.8

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

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