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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D5309 · Issue 438880

Merge multiple branches tool updated to resolve selection error

Resolved in Pega Version 8.1.5

When an application was configured to not allow branches to be merged without being reviewed, the "Merge multiple branches" tool did not allow any branches to be selected even if they had been reviewed. This was traced to the pzLoadBranches activity using local.reviewStatus even though the local variable was not required in this case. To resolve this, the activity has been modified to use Param.reviewStatus to pass the parameter page to pzSetBranchReviewStatus activity. If the 'when' rule pyAllowMergeWhenNotReviewed is set to false, the checkbox will be enabled for branches which are reviewed. For branches which are not reviewed, the checkbox will be disabled and the message "Please review the branch before merge" will appear.

SR-D564 · Issue 438147

Removed job for column population when it is not needed

Resolved in Pega Version 8.1.5

While optimizing the data type class properties, the column population job failed with the exception "ERROR - Exception in column population ... column pc1.pzinskey does not exist". Although there was no impact from this error, the SQL exceptions in logs could cause confusion. This has been resolved by updating the system so that if the table has no pzinskey or stream columns, no job will be queued for column population.

SR-D898 · Issue 435998

Pega0069 alert accuracy resolved for UHC FinishAssignment

Resolved in Pega Version 8.1.5

Pega0069 alerts were not raised for the CS commit and confirm harnesses, and the reported total duration was not always accurate. This has been resolved by capturing document busy/idle for CS harnesses.

INC-166995 · Issue 642440

DeleteDocumentPg added to allow list

Resolved in Pega Version 8.7

During performance testing with CSRF settings enabled, a '403 Forbidden' error was seen in the network trace when FinishAssignment called pyActivity=pyDeleteDocument on close action. This has been resolved by adding pyDeleteDocumentPg to the list of allowed activities.

SR-C84033 · Issue 422745

Added handling for legacy page adaptors to get all messages

Resolved in Pega Version 8.2.2

If a validation message was present on the Clipboard, the front-end screen was turning blue and displaying the error "There has been an issue, please consult with administrator". This happened when getMessagesAll was called for pyWorkPage and an auto-populate property was present in the embedded pages/properties. To resolve this, cast has been removed when getting all messages and a new API has been added for legacy page adapters to get all messages.

SR-D10966 · Issue 475333

IH summary behavior change reverted

Resolved in Pega Version 8.2.2

Changes introduced to Interaction History aggregations in 8.1 intended to better align them with the existing behavior of the Interaction History shape in Strategy produced the unexpected side effect of lots of empty records. Based on feedback, the decision has been made to revert the IH aggregation behavior change.

SR-C96456 · Issue 436307

Autocomplete grid scroll bar fixed for large DataPage results

Resolved in Pega Version 8.2.2

When autocomplete (default setting) was present inside a grid and the result popup had < 20 results, the scrollbar was not coming up in Google Chrome. This has been resolved by modifying the fixGridWidthIfRequired API to set set vertical scroll to auto.

SR-C97399 · Issue 439742

Button type added to allow grid expand in Edge

Resolved in Pega Version 8.2.2

When using an expand pane grid in a modal with the Edge browser, clicking on the expand icon using the enter key was throwing an error in new window. This was traced to an issue with a hidden non-auto-generated button in the pzModalHelp control not having a default type, and has been resolved by adding type="button" in the control so Edge will treat it as a submit button.

SR-D10100 · Issue 463307

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.2.2

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D10171 · Issue 482472

Updated UtilsEmailListener to handle additional special characters in the email ID

Resolved in Pega Version 8.2.2

When the Email Listener tried to map the properties from the email body and message header to the Pega Default out-of-the-box properties or user provided text properties, the mapping worked for simple alphanumeric email IDs, but mapped only the trailing part of the address if the Email ID contained an apostrophe or single quotes. For example, "toast.'[email protected]" was mapped as "[email protected]". This was due to a missed special character in the regex pattern, and UtilsEmailListener.java has been updated to correctly handle special characters in the email address as specified in RFC 5322.

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