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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D5079 · Issue 438383

Handling added for empty UILabel in grid fields

Resolved in Pega Version 8.1.5

When using a Datetime property with a default format, opening the filter popup and clicking on the 'select all' check box caused the format of the values to break. This was traced to ".pyUILabel" being passed as empty, and handling has been added for that in "pzUniqueValuesGridFields".

SR-D520 · Issue 435487

Wait corrected for sub case after reopening

Resolved in Pega Version 8.1.5

A re-opened parent case was not waiting for the sub case when a sub case was reopened, but it did wait if there was no sub case on the reopened parent case. This has been resolved by enhancing the system to better handle the reopen of activator and dependent work objects by checking the reopen time: - pzGetAllStatusforDepClass activity: added step 2 to consider activator reopen time - pzGetMessageKeysForFlowDependencies list view: added criteria to filter on reopen time

SR-D5309 · Issue 438880

Merge multiple branches tool updated to resolve selection error

Resolved in Pega Version 8.1.5

When an application was configured to not allow branches to be merged without being reviewed, the "Merge multiple branches" tool did not allow any branches to be selected even if they had been reviewed. This was traced to the pzLoadBranches activity using local.reviewStatus even though the local variable was not required in this case. To resolve this, the activity has been modified to use Param.reviewStatus to pass the parameter page to pzSetBranchReviewStatus activity. If the 'when' rule pyAllowMergeWhenNotReviewed is set to false, the checkbox will be enabled for branches which are reviewed. For branches which are not reviewed, the checkbox will be disabled and the message "Please review the branch before merge" will appear.

SR-D564 · Issue 438147

Removed job for column population when it is not needed

Resolved in Pega Version 8.1.5

While optimizing the data type class properties, the column population job failed with the exception "ERROR - Exception in column population ... column pc1.pzinskey does not exist". Although there was no impact from this error, the SQL exceptions in logs could cause confusion. This has been resolved by updating the system so that if the table has no pzinskey or stream columns, no job will be queued for column population.

SR-D898 · Issue 435998

Pega0069 alert accuracy resolved for UHC FinishAssignment

Resolved in Pega Version 8.1.5

Pega0069 alerts were not raised for the CS commit and confirm harnesses, and the reported total duration was not always accurate. This has been resolved by capturing document busy/idle for CS harnesses.

SR-D47018 · Issue 517032

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.2.5

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

SR-D5904 · Issue 511600

Discard changes dialog now showing for local actions

Resolved in Pega Version 8.2.5

After having modified case data without saving and clicking on a menu entry (left menu, search, ...), the system shows a dialog box to ask the user to confirm it is ok to discard changes. However, this confirmation dialog did not work with local actions, leading users to lose their work without any warning nor any way to step back. This was traced to a difference in the dirty form check, which was not present when launching a local action from a case. An enhancement has now been added to the handleMenuAction js function in pypega_ui_harnessactions.js which will perform a dirty form check with a prompt.

SR-D24527 · Issue 504402

Improved requestor cleanup

Resolved in Pega Version 8.2.5

Batch- and Browser-type Requestors were building up over time in both the Admin Studio and in the PegaRULES log and not removed until the system was restarted. This has been resolved by adding two extra cleanupRequestor calls to the Email Listener implementation.

SR-D29034 · Issue 500681

Added support for JSON mapping of deep nested pagelist objects

Resolved in Pega Version 8.2.5

An exception occurred when using a JSON data transform in the service activity to map the clipboard data to JSON on the third level of a structure formed as Pagelist-->page-->pagelist. To resolve this, support has been added for nested pagelist mapping with deep nesting of objects (configured for one sided actions) and arrays.

SR-D33003 · Issue 511230

Queue Batch activity correctly passes chlld process access group

Resolved in Pega Version 8.2.5

When users attempted to create an index using the schema tools landing page, an error displayed in the table history stating "Create index failed". Investigation showed that this happened when a user was authenticated without the PegaRULES:DatabaseAdministrator role and then switched to an Access Group with the PegaRULES:DatabaseAdministrator role. The issue was traced to the activity that launched the batch requestor missing the parameter pzUseCurrentAccessGroupForChild due to the Queue Batch activity only passing the default access group authorization. This has been resolved by adding code to pass the additional authorization which will allow users to create an index in this scenario.

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