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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150407 · Issue 605840

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.5.2

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-150472 · Issue 607392

Sorting works after selecting a view on GRID

Resolved in Pega Version 8.5.2

After configuring an optimized table with personalized view, saving a view and toggling to the new view, the sorting on the grid did not work anymore. Returning to the default view did not fix the problem, but sorting was reenabled after a browser refresh. This was traced to duplicate removeinstance calls of the grid which deleted the click event listeners for sort, and has been resolved.

INC-150189 · Issue 608911

Handling added for new doc.write with Google Chrome 85

Resolved in Pega Version 8.5.2

Document.write was not working as expected on Google Chrome 85 due to the DOM elements not being updated. This has been resolved by updating the code to do doc.write by checking the if the document body has no child nodes in a time out.

SR-C49664 · Issue 435310

Updates made for usage validation utility Run report checkbox and buttons

Resolved in Pega Version 8.1.5

The 'Review mode only' checkbox wasn't working for any browser, and the 'Run Report' button wasn't working in IE. This has been resolved by updating the javascript used to invoke the Run Report button to be better integrated with IE, and by adding additional handling to set the ID for the checkbox.

SR-C74677 · Issue 418339

ADM pulse timing changed to inprove performance on very large clusters

Resolved in Pega Version 8.1.5

ADM uses a pulse that checks if any models need to be updated. This uses a Cassandra query which has no "where" clause, causing poor performance for very large clusters. For immediate relief of this issue, the pulse configuration has been updated to increase the timing from 30 to 300 seconds so it fires less often. Model updates typically happen every x hours and often the pulse will not detect any models that would need to be updated. Further improvements in this process will be available in a future release.

SR-C77730 · Issue 437101

Resolved case lock release improved

Resolved in Pega Version 8.1.5

Cases created through the create work object were unnecessarily holding onto locks for up to two hours. This was traced to a defer-write scenario for mobile devices which did not return the correct status needed for "no further assignments". In order to resolve this issue, a new parameter "returnNextActionInfo" of type boolean has been added to svcPerformFlowAction. This parameter will be always set as false when calling this activity from sync up so all locks will be closed and released.

SR-C80622 · Issue 424876

GenerateContainer updated to prefer icon given in skin over hardcoded icons

Resolved in Pega Version 8.1.5

When trying to change the Expand/Collapse icon for dynamic layout by defining a custom format in the app skin, changes made in the Expand icon image and Collapse icon image were not reflected. This was due to the CSS selector being overriden with a hardcoded arrow icon instead of automatically taking the icon from the skin rule. To resolve this, the selector and conditions used in GenerateContainer.java have been modified such that the icon added in the skin should be picked automatically instead of any hardcoded icon available.

SR-C81185 · Issue 427995

Accessibility enabled Layout group tabs browsing corrected

Resolved in Pega Version 8.1.5

When using Layout group (Tab) or a Tabbed Layout for viewing client information in Tabs with Accessibility enabled, the system was reading each tab and its content but then focus was returning to the browser and tracing through all elements before moving on to the next tab. This was traced to an incorrect tabindex setting in the pzpega_ui_template_layout_header file, and has been fixed.

SR-C83805 · Issue 422760

Logic fixed for displaying Multi-Select control values

Resolved in Pega Version 8.1.5

The Multi-Select control loadResults method has been updated to resolve an issue where If two results started with the same phrase, on selecting one of the results the other one was not displayed in the dropdown. In addition, cache handling has been updated to resolve an issue where a Multi-Select control loading on cascading drop-down was loading the previous values.

SR-C84033 · Issue 422746

Added handling for legacy page adaptors to get all messages

Resolved in Pega Version 8.1.5

If a validation message was present on the Clipboard, the front-end screen was turning blue and displaying the error "There has been an issue, please consult with administrator". This happened when getMessagesAll was called for pyWorkPage and an auto-populate property was present in the embedded pages/properties. To resolve this, cast has been removed when getting all messages and a new API has been added for legacy page adapters to get all messages.

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