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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D5079 · Issue 438383

Handling added for empty UILabel in grid fields

Resolved in Pega Version 8.1.5

When using a Datetime property with a default format, opening the filter popup and clicking on the 'select all' check box caused the format of the values to break. This was traced to ".pyUILabel" being passed as empty, and handling has been added for that in "pzUniqueValuesGridFields".

SR-D520 · Issue 435487

Wait corrected for sub case after reopening

Resolved in Pega Version 8.1.5

A re-opened parent case was not waiting for the sub case when a sub case was reopened, but it did wait if there was no sub case on the reopened parent case. This has been resolved by enhancing the system to better handle the reopen of activator and dependent work objects by checking the reopen time: - pzGetAllStatusforDepClass activity: added step 2 to consider activator reopen time - pzGetMessageKeysForFlowDependencies list view: added criteria to filter on reopen time

SR-D5309 · Issue 438880

Merge multiple branches tool updated to resolve selection error

Resolved in Pega Version 8.1.5

When an application was configured to not allow branches to be merged without being reviewed, the "Merge multiple branches" tool did not allow any branches to be selected even if they had been reviewed. This was traced to the pzLoadBranches activity using local.reviewStatus even though the local variable was not required in this case. To resolve this, the activity has been modified to use Param.reviewStatus to pass the parameter page to pzSetBranchReviewStatus activity. If the 'when' rule pyAllowMergeWhenNotReviewed is set to false, the checkbox will be enabled for branches which are reviewed. For branches which are not reviewed, the checkbox will be disabled and the message "Please review the branch before merge" will appear.

SR-D564 · Issue 438147

Removed job for column population when it is not needed

Resolved in Pega Version 8.1.5

While optimizing the data type class properties, the column population job failed with the exception "ERROR - Exception in column population ... column pc1.pzinskey does not exist". Although there was no impact from this error, the SQL exceptions in logs could cause confusion. This has been resolved by updating the system so that if the table has no pzinskey or stream columns, no job will be queued for column population.

SR-D898 · Issue 435998

Pega0069 alert accuracy resolved for UHC FinishAssignment

Resolved in Pega Version 8.1.5

Pega0069 alerts were not raised for the CS commit and confirm harnesses, and the reported total duration was not always accurate. This has been resolved by capturing document busy/idle for CS harnesses.

SR-D39264 · Issue 518839

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.3.2

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D47018 · Issue 517031

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.3.2

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

SR-D47146 · Issue 515646

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.3.2

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D51535 · Issue 519474

Enhanced discrimination for tasks in MyPega spaces

Resolved in Pega Version 8.3.2

When using My Pega for spaces and tasks, using drag and drop to move many cases around quickly resulted in tasks intermittently ending up in a state where they could not be updated further and became unusable. Analysis showed that because the milliseconds part of the update time was rounded, the logic of comparing for value between 0 and 1000 failed when the comparison returned -ve value. To resolve this, the comparison has been modified to !=0 and the 'when' rule pyContinueTaskProcessing has been added as an extension along with the appropriate usage guide to restrict processing. By default, the system will consider task name, description, due date, assignee, and rank properties; if more properties are needed to evaluate, this when rule can help.

SR-D54200 · Issue 516775

Custom attachment category parameter passed to dropdown

Resolved in Pega Version 8.3.2

Attempting to use the out-of-the-box “Attachments control” which was configured at design time to use a custom category where both the custom category and the section class were in the same work class resulted in the attachment category dropdown defaulting to “File” instead of the custom category. Investigation showed that the custom attachment category name configured on the control was missing in one of the pre-processing activities sequence. To resolve this, the activity Work-.pzInitAttachContent and the initAttachmentPage activity have been updated to pass the custom attachment category parameter.

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