INC-217655 · Issue 723564
Resolved validation check freeze for Dynamic Layout Group
Resolved in Pega Version 8.6.5
After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.
INC-164631 · Issue 641441
Updated Ajax container close to resolve intermittent portal freeze
Resolved in Pega Version 8.4.5
The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.
INC-137510 · Issue 591295
CKEditor Source edit with formatting resumes process automatically
Resolved in Pega Version 8.3.5
Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.
INC-157357 · Issue 636711
Hazelcast remote execution not called from synchronized context
Resolved in Pega Version 8.4.5
After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.
INC-160379 · Issue 633675
Closed case preview display corrected
Resolved in Pega Version 8.4.5
Hovering over the Preview of a closed case in Cosmos User Portal was showing as blank instead of displaying the details, and clicking on it caused the screen to freeze. The case preview of an open case worked as expected, as did opening the preview of a closed case after looking at the preview of an open case. This was traced to an error in the HTML code for the anchor tag in the pyOperatorInfo control, and has been corrected.
SR-C97873 · Issue 437278
Added check to maintain key value when using collapseAllMenu in child navigation menu
Resolved in Pega Version 8.2.2
After a navigation menu had a child added as reference navigation menu that used the function collapseAllMenus, the screen was freezing if a link was clicked in the added child navigation and a javascript error appeared on the console screen. This was traced to an improper key being set in sessionStorage object in setItem due to the nesting, and has been corrected by adding a check in sessionstorage setitem to maintain the proper key value.
INC-138309 · Issue 591150
Added busy state reset to reenable buttons after custom frame cancel
Resolved in Pega Version 8.3.5
When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.
INC-145535 · Issue 600786
Corrected layout group overlapping content
Resolved in Pega Version 8.3.5
When an editable Table with Master Detail Edit has a section that contains a Layout group (Tab) inside the Master Detail Flow Action, if there are more layout group headings than that can be contained in the screen, a left and right arrow are displayed to toggle between headings in the layout group heading bar. However, timing issues sometimes caused the contents of the layout group to overlap on top of the content below the layout group and the screen was freezing with a loading icon. This was traced to console errors, and has been resolved by adding an 'undefined' check to prevent those errors.
SR-D79113 · Issue 543721
Updated DisplayAttachment to handle SIngleClick download from Case Worker portal
Resolved in Pega Version 8.3.2
On using the script "pega.ui.HarnessActions.doAttachmentSingleClick" in the Worker portal to download attachments displayed within a screen flow, the entire application was hanging and no action was invoked even on clicking the Continue or Finish buttons of the screen flow. Whenever an attachment is downloaded using the script function pega.ui.HarnessActions.doAttachmentSingleClick() , an iframe is used and changetracker is called to communicate data between different iframes. However, the case worker portal is a single thread model while the manager and admin portals are multi threaded, which resulted in changetracker freezing on the worker portal. To resolve this, the DisplayAttachment HTML rule has been updated to build the necessary changeTrackerMap for the worker portal.
SR-D52144 · Issue 515672
When no active document is available on login, first document will be marked active
Resolved in Pega Version 8.2.5
After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.