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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D11382 · Issue 482269

QP DF issues resolved for timeouts and search re-indexing

Resolved in Pega Version 8.2.2

The re-index option was not available to manually trigger Search re-indexing. Investigation showed that this was related to a recent change used to hide the reindex button if the batch index queue processor was in progress. At the root of the issue, delayed items were not properly pushed to Kafka when they were eligible for processing if they were already queued when the QP DF was in a failed state or when the QP DF was not yet created. When restarted, the QP DF was only processing the messages on the Kafka topic from the end of the offset and missing the queued messages. To resolve this, the QP DFs have been modified to start processing the messages from the beginning of the topic. In addition, the DelayedQueueProcessorSchedule Job scheduler, which pushes items to Kafka, was not being executed due to a Hazelcast timeout exception caused by an inability to access the distributed map. Investigation showed this exception was related to a cluster split brain. To correct this, in cases where a distributed map is not accessible, the run will be rescheduled. As a result, there is now more robust handling for any timeout exceptions, all messages will be processed as expected, and the re-index button will be available when needed to manually trigger the process.

SR-C96394 · Issue 438671

Report data query updated to better handle exceptionally large queues

Resolved in Pega Version 8.2.2

If the database queue was exceptionally large (more than 3.5 million items), the report data query aggregating the results was timing out and showing 0 items queued on the management landing page. To resolve this, the summary view has been changed to rely on the data pages of the detailed view instead of aggregating the results by firing another query with RD.

SR-D8467 · Issue 456412

Resolved false alarm exception for Cloud BIX extraction

Resolved in Pega Version 8.2.2

BIX Extraction on Cloud was intermittently throwing an exception even though the BIX Extraction was successful. This false alarm was triggered by inconsistencies in an API within the BIX extraction module used to determine if files existed on a Cloud S3 location post-extraction, and has been resolved by removing the file check.

SR-C89954 · Issue 431931

Rule-Connect-SOAP error fixed for WAS/JBOSS environments

Resolved in Pega Version 8.2.2

After upgrade, SOAP webservice was failing with the error “Couldn't create OMElement from string value for the activity InvokeAxis2 in class Rule-Connect-SOAP". This occurred on sites using a WebSphere/JBoss environment, and was traced to an issue where the WAS classloader was loading its default jar at the same time the Pega classloader was loading the same jar into JVM. This has been resolved.

SR-C93572 · Issue 440079

Search initialization logic updated to ensure consistent node member information

Resolved in Pega Version 8.2.2

The search function was intermittently failing across nodes after restart. Investigation showed that this was due to inconsistent results from search initialization cluster logic using Hazelcast APIs to tell whether or not a given node was part of a Pega cluster. To resolve this, the logic has been updated to rely on ES APIs instead of Hazelcast cluster membership to determine offline nodes.

SR-D9242 · Issue 483173

Security improved for DownloadFromServiceExport

Resolved in Pega Version 8.2.2

In order to improve security, the activity “DownloadFromServiceExport” now requires authentication and explicitly blocks attempts to traverse up directories.

SR-D7427 · Issue 444636

Stack overflow error resolved for pxObjClass returned as declarative target

Resolved in Pega Version 8.2.2

After installation, logging in for the first time as [email protected] with the temporary password was generating an exception. Investigation showed that the system was attempting to obtain the class name of page containing a declarative target and ended up in recursion due to pxObjClass, which was read while getting class name, being returned as a declarative target from the conclusion cache. To avoid this, the code has been modified to ensure that pxObjClass can never be a declarative target.

SR-C94047 · Issue 432968

Updated Static Progress Bar Control to resolve parse error

Resolved in Pega Version 8.2.2

When configured in a section with no parameters, the Static Progress Bar control was refreshing every second. After 5-10 seconds, a parse error appeared. This has been resolved by updating the value of bUseProcess to check for both string and boolean.

SR-D520 · Issue 435486

Wait corrected for sub case after reopening

Resolved in Pega Version 8.2.2

A re-opened parent case was not waiting for the sub case when a sub case was reopened, but it did wait if there was no sub case on the reopened parent case. This has been resolved by enhancing the system to better handle the reopen of activator and dependent work objects by checking the reopen time: - pzGetAllStatusforDepClass activity: added step 2 to consider activator reopen time - pzGetMessageKeysForFlowDependencies list view: added criteria to filter on reopen time

SR-C91370 · Issue 429579

System updated to jackson-databind-2.9.8.jar

Resolved in Pega Version 8.2.2

The jackson-databind jar has been upgraded to v2.9.8.

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