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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-217655 · Issue 723564

Resolved validation check freeze for Dynamic Layout Group

Resolved in Pega Version 8.6.5

After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.

INC-164631 · Issue 641441

Updated Ajax container close to resolve intermittent portal freeze

Resolved in Pega Version 8.4.5

The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.

INC-157357 · Issue 636711

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.4.5

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

INC-160379 · Issue 633675

Closed case preview display corrected

Resolved in Pega Version 8.4.5

Hovering over the Preview of a closed case in Cosmos User Portal was showing as blank instead of displaying the details, and clicking on it caused the screen to freeze. The case preview of an open case worked as expected, as did opening the preview of a closed case after looking at the preview of an open case. This was traced to an error in the HTML code for the anchor tag in the pyOperatorInfo control, and has been corrected.

SR-C97873 · Issue 437278

Added check to maintain key value when using collapseAllMenu in child navigation menu

Resolved in Pega Version 8.2.2

After a navigation menu had a child added as reference navigation menu that used the function collapseAllMenus, the screen was freezing if a link was clicked in the added child navigation and a javascript error appeared on the console screen. This was traced to an improper key being set in sessionStorage object in setItem due to the nesting, and has been corrected by adding a check in sessionstorage setitem to maintain the proper key value.

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