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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D29114 · Issue 499932

Added handling for bulleted text insert triggering audit

Resolved in Pega Version 8.1.6

When a bulleted text (copied from an email or rich text ) was used in the text area property, the audit considered it as a change even when there was no change. This was tracked to the field value 'pyHistoryMemo • ChangeTrack_Add' in @baseclass which is being used to get the localized value for audit memo: the field value accepts only 2 parameters, but the inserted text area input contained the '\t' that is used for parameter translation. To resolve this, the system will call the addMemoForSecurityChangeTracking utility method to replace all \t's present in both the Current Value and Previous value with 'empty' such that no '\t' characters are available in either of the string parameters.

SR-C97046 · Issue 485717

Added restriction to limit environment sending multiple OTP emails

Resolved in Pega Version 8.1.6

Multiple One Time Password (OTP) Emails were being sent for a single requestor on a change password screen when the password was expired. This was caused by the environmental settings refreshing the changepassword harness, and has been resolved by adding a restriction against sending multiple OTPs for a requestor to whom an OTP has been successfully sent once.

SR-C96456 · Issue 436308

Autocomplete grid scroll bar fixed for large DataPage results

Resolved in Pega Version 8.1.6

When autocomplete (default setting) was present inside a grid and the result popup had < 20 results, the scrollbar was not coming up in Google Chrome. This has been resolved by modifying the fixGridWidthIfRequired API to set set vertical scroll to auto.

SR-D14591 · Issue 485931

Check added to resolve intermittent console errors

Resolved in Pega Version 8.1.6

An intermittent issue where an autocomplete control was hanging after repeated use has been addressed by adding an additional check (dispElem && dispElem.parentNode) to avoid console errors.

SR-D19083 · Issue 490403

Autocomplete list resets to top of scroll if selected data is deleted from the control

Resolved in Pega Version 8.1.6

If an autocomplete on Screen did not initially have any input, pressing the down arrow showed the popover data with the scrollbar on the top. Scrolling down and selecting an item from the autocomplete suggestions and then tabbing out closed the popover. If the data was then deleted from the control and the down arrow was pressed again, the popover suggestion showed the data in the last scrolled position instead of restarting from the top as expected. Investigation showed that when autocomplete used a list configuration, the popover div was not being updated if the data was deleted from the control. This has been corrected.

SR-D9482 · Issue 484739

Small delay added to autocomplete control

Resolved in Pega Version 8.1.6

When using an autocomplete control with minimum character search set to 4, every keystroke after 4 characters triggered a REST request to populate the control. This had a negative impact on performance. In order to smooth the request process, the timing logic has been updated to allow for a very small delay on the immediate event handler.

SR-D17825 · Issue 494703

PreSaveAs updated to set the correct ruleset value when saved into a different ruleset

Resolved in Pega Version 8.1.6

When using a BIX Extract rule already configured with properties and filter criteria, attempting to update the filter criteria system resulted in an "invalid property error" and inability to save the updated rule. This was traced to the extract rule being created from another extract rule with 'save as', resulting in the new extract existing in a different ruleset. Because the pxBixReportPage.pyRuleset had the value of the original ruleset instead of rule set in which it had been saved, the system was attempting to find the filter properties in the original ruleset. To resolve this, the Presaveas activity in rule-admin-extract has been modified to check and set the correct value when both the rulesets are not equal.

SR-D8467 · Issue 457337

Resolved false alarm exception for Cloud BIX extraction

Resolved in Pega Version 8.1.6

BIX Extraction on Cloud was intermittently throwing an exception even though the BIX Extraction was successful. This false alarm was triggered by inconsistencies in an API within the BIX extraction module used to determine if files existed on a Cloud S3 location post-extraction, and has been resolved by removing the file check.

SR-D10100 · Issue 465272

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.1.6

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D30993 · Issue 500221

Corrected retention of Operator routing assignment

Resolved in Pega Version 8.1.6

If an assignment routing option was directed to an operator and an operator was then selected, the system did not retain the operator ID upon submit and save. This has been resolved by removing an extra space in step 2 when condition of activity pyUpdateModifiers.

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