Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D18582 · Issue 492869

PMML evaluator updated

Resolved in Pega Version 8.2.3

A null pointer exception was generated when running a predictive model after a PMML import. This was traced to an error in the Regression Evaluator which caused an incorrect calculation for the alternate outcome of a binary model. This has been corrected with an added null check so the "other" value in a binary (logistic) classification model will be correctly evaluated.

SR-D7323 · Issue 493177

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.2.3

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D25184 · Issue 494690

Support added for referencing Page Group property inside of strategy

Resolved in Pega Version 8.2.3

Referencing a page property under Page Group property inside a strategy resulted in a runtime error of ClassCasting: "java.lang.ClassCastException: java.util.ArrayList cannot be cast to com.pega.decision.strategy.ssa.runtime.ClipboardPage". The issue was traced to the SSA optimized code for the GetPage SSA assuming that the GetPage SSA would only have another page as a parent. In order to handle the above scenario where GetPage would have a GetPageCollection as a parent and return a List of ClipboardPages, a GetPage function has been applied over each entry in the results of the GetPageCollection SSA using a MapAction SSA. Some optimizations will be applied in cases where the GetPageCollection has only one entry, which will replace the MapAction with a simple GetPage action.

SR-D28659 · Issue 498355

Added denominator counter to avoid PMML average results error

Resolved in Pega Version 8.2.3

While running a PMML file with test data, the results were always infinity. This was caused by the denominator not being incremented when using the 'average' method, and has been corrected by adding a counter to the evaluator to avoid a divide-by-zero condition.

SR-C87086 · Issue 425608

Added explicit cleanup of non-serializable objects in the Connect-SOAP ParameterPage

Resolved in Pega Version 8.2.3

An error stating "One or more properties could not be serialized during passivation and have therefore been lost" was traced to a Serialization issue with Connect-SOAP leaving non-serializable objects in the ParameterPage. Code has been added to remove the pxHTTPServletResponse property after use to resolve this.

SR-D8279 · Issue 481606

Error enhancements added to Cases API

Resolved in Pega Version 8.2.3

Enhancements have been made to error handling for the Pega cases API:1) Any error added to an activity called in case creation, for example "ValidateNew", was generating a 500 error and not being returned. This has been modified to return and display a 4XX error along with the error message. 2) 'Put' now has an extension point for validating input and adding errors, and the errors added will be returned. 3) Post for assignments now also has extension points that will fire the validation errors while calling from Rest. If set, the error will be returned by the REST service.

SR-D9142 · Issue 482315

Support added for custom JVC arguments for Cassandra

Resolved in Pega Version 8.2.3

An enhancement has been added to support specifying custom JVM arguments for Cassandra. This allows uses such as enabling GC logging for cloud deployments, or to increase the native transport queue size for read-heavy deployments.

SR-D11980 · Issue 484186

Resolved missing feedback entry update

Resolved in Pega Version 8.2.3

An issue with the Feedback entry not being updated in the manual triage process was traced to a local configuration which loaded the D_pxEmailPosts data page on 'send feedback' instead of upon opening the email triage case (or Interaction case). This difference caused the required ChannelConfig page to be removed from the 'pyCheckIfHtmlOrPlainText' activity so ModelName was not populated for use by pzSendFeedbackToNLP. ModelName is a required property to send feedback. To resolve this, an update has been made to ensure Work-Channel-Triage.pyCheckIfHtmlOrPlainText will not remove the ChannelConfig page.

SR-D6721 · Issue 485209

Updated report widget drilldown logic for better non-ASCII character support

Resolved in Pega Version 8.2.3

When a report in the report widget had a drilldown chart with a parameter containing certain non-ASCII characters, no entries for the drilldown filter were shown even when there was data that matched that filter. This was traced to the drilldown JavaScript for dashboard report widgets encoding the drilldown parameter twice, causing characters that were Unicode but not ASCII to be corrupted. This has been resolved by updating the logic for pzpega_chart_legacydrilldown.js and pzpega_control_actions_reportdefinition.js to ensure the parameter is not encoded twice.

SR-D14189 · Issue 486281

Recent Content updated to accept more than one URL attachment

Resolved in Pega Version 8.2.3

An error was seen when opening Recent Content and attempting to attach more than one URL. Investigation showed that Assign Page was getting cleared after adding the first URL attachment so it did not have a page value available for the second use. The logic has now been modified so the value will not be cleared in the Recent Content gadget preprocessing activity.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us