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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D15520 · Issue 497155

Exported formatting corrected to display security scan line found detail

Resolved in Pega Version 8.2.3

Running a Rule-Security-Analyzer scan using a pyUnsafeURL regular expression and RSA provided items found, but the exported results did not contain line found detail. Investigation showed this was caused by the results being converted to an HTML table when the result itself contained HTML tags, resulting in broken HTML generation. To resolve this, the results will be sanitized for display as HTML.

SR-D1575 · Issue 483122

Added check for null work page in Pulse task

Resolved in Pega Version 8.2.3

After upgrade, the message "Error in Pega Log file:Unkown Error: Error during while executing pulse task: SingleCaseMetricsManagerFlush java.lang.NullPointerException: null" appeared while executing Pulse task. This was traced to a null workObjectPage, and has been resolved by adding a check for a successfully created work page.

SR-D15822 · Issue 485164

PageList under PageGroup Repeating Layout corrected

Resolved in Pega Version 8.2.3

An issue with the PageList under PageGroup Repeating Layout not working has been resolved by modifying the system so the initial "." will not be removed when using a page from a property. In addition, the newRow functionality has been updated to support the use of an embedded pagelist in a page list.

SR-D15844 · Issue 496776

Flag set for using defer load context switching with IE

Resolved in Pega Version 8.2.3

Defer load section was not working as expected due to IE11 not maintaining the context of the section during busyIndicator hide. To avoid this, a flag 'pega.ctxmgr.skipContextSwitching' will be set during the hide of busy indicator if IE is used, and the harness switching context will then be decided based on this flag.

SR-D15895 · Issue 486592

Strict checking inserted to better handle DB keywords in string constant

Resolved in Pega Version 8.2.3

After upgrade, a report was failing with the message "Rule Alias Function cannot reference a SQL function that performs a subquery." This was traced to the report having a function alias used in the columns which compared two strings and returned another string (constant - static value) if the condition was met. However, in two of the returned string constants there was the word "select", which is a keyword in all database languages. Even though the word "select" was a referred part of a string constant, the system treated it as a keyword and tried to perform a subquery within the Function Alias because ABAC was enabled. The report only exhibited this behavior post-upgrade because while ABAC defaulted to disabled in previous versions, it was changed to default to being enabled beginning with v8.1. To resolve this and create more robust backwards compatibility, a more strict check for subquery validation will be performed when ABAC is enabled which will parse and check whether the RAF has the standard 'select from' clause syntax of SQL.

SR-D15910 · Issue 491006

AM/PM time setting corrected for Riyadh timezone

Resolved in Pega Version 8.2.3

When logged into the Pega mobile application with operator locale as ar_AR and timezone as Asia/Riyadh, selecting time as PM resulted in it being set to AM with Native control. If the native control was unchecked, a blank screen resulted. This has been corrected.

SR-D16074 · Issue 485880

Additional language options added to Language Wizard dropdown

Resolved in Pega Version 8.2.3

An enhancement has been added to the “select a language” dropdown in the Language Wizard that extends the available options to include Latin American Spanish (es_XL), Brazilian Portuguese (pt_BR), and Korean (ko_KR).

SR-D16221 · Issue 485531

Email replies fixed for cases addressed to CC or BCC address

Resolved in Pega Version 8.2.3

Using Customer Service, if a Customer included 3 email accounts in single email (one email in To, one in CC, and one in BCC) and all three accounts had the listener configured and running, the system created 3 cases accordingly (I-1, I-2 and I-3). However, when the CSR picked up the case and replied back on each Interaction case, the customer could receive emails only from the first case (the I-1 case which was created based on To address) and replies from the other cases created from the CC and BCC email addresses were not received. Investigation showed that the function populating the “From” email address for replies was only considering email addresses in the “To” recipient list of the original email and not the email addresses which were in the “CC” or “BCC” list. This has been corrected.

SR-D16433 · Issue 499295

Exception handling added for upgraded custom decision tables

Resolved in Pega Version 8.2.3

After upgrade, the status fail message "There has been an issue; please consult your system administrator" appeared with a blue screen in the Run window when attempting to run a Decision table from Actions-> Run option. This impacted the ability to create unit test cases. Analysis showed the issue occurred for any decision table where "Evaluate All rows" was enabled and list properties were used in Actions if there was no value for the list property after the execution of decision table. This was traced to a NullPointerException in a RunRuleFromPage activity in a customized in PUnit ruleset, and was caused by having list properties in the actions of a decision table that had not been populated during rule execution. Exception handling has been added to resolve this.

SR-D16934 · Issue 493703

External Cassandra nodes listed in DDS cluster

Resolved in Pega Version 8.2.3

Nodes of an external Cassandra cluster were not listed in the DDS cluster except for the first one in the host list, and when the “only” listed Cassandra node was restarted, the status on the DDS cluster LP did not become “NORMAL” afterwards. In addition, even though other C* nodes were up and running, the external Cassandra cluster was reported as unreachable. This was an unintended side effect of work done on the landing page to reflect the real state of the nodes after some were killed and restarted, and has been corrected by refining the equals() and hashCode() methods for DDS member info in order to better differentiate the external Cassandra nodes.

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