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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D6555 · Issue 453265

Access When check added for pyStartCase privilege

Resolved in Pega Version 8.2.3

If a privilege was defined in the pyStartCase flow rule and the access role to object assigned a privilege based on 'Access When' (not production level), the user was not able to start a case. This was traced to the havePrivileges RUF passing an incorrect primary page to evaluate the privileges in combination with the 'access when'. To resolve this, the engine API will call tools.getAuthorizationHandle().havePrivilege for each privilege until it finds a match.

SR-D5413 · Issue 484330

Enhanced returned value handling for using Expand when in collapsible dynamic layout

Resolved in Pega Version 8.2.3

After configuring an 'expand when' condition with the intention that the dynamic layout expands when the user doesn't enter the required field(@hasMessages(Primary)), the dynamic layout was expanded by default even though the "Expanded on load" was not enabled. This was traced to 'expand when' not getting set on refresh due to a different returned value for the condition, and has been corrected.

SR-D5126 · Issue 487185

Corrected active state selector for IOS devices

Resolved in Pega Version 8.2.3

When scrolling RDL, gray artifacts were observed which did not always disappear from the UI. This was traced to the background color being applied wrongly due to an incorrect selector for active state in the layout that resulted in the gray region being visible. To resolve this, the selector has been updated to target only non-IOS devices for active state.

SR-D24900 · Issue 497772

Security update for RequestMap error logging

Resolved in Pega Version 8.2.3

In HttpAPI, the RequestMap contains Cookie information. In error conditions, this map gets logged. An update has been made to ensure that the Cookie value is not logged if there is an error.

SR-D24318 · Issue 494057

Dom API updated to resolve IE11 not loading async data with refresh when

Resolved in Pega Version 8.2.3

The browser was continuously showing "loading" if IE11 was used for a section which was sourced from a data page and configured to load the data asynchronously from a external service while calling an activity and using a 'refresh when' rule to refresh the section if a property changed. Investigation showed that the initial data load was successful and the section with the data was visible, but if the property changed and the section loaded once again due to the 'refresh when' condition, the browser was unable to render the defer loaded section case because the dom returned had the wrong value. To resolve this, the API used to check for the dom element has been updated.

SR-D24880 · Issue 494172

CEP bucket size increased to 1 minute

Resolved in Pega Version 8.2.3

Frequent DSM Data Flow Errors were observed in production nodes with very high event rates. This was traced to the default bucket size for CEP being 1 second for a 31 day window, which was not sufficient to handle high volume use which may create an event strategy window large enough to hit the Cassandra column size limit. In order to resolve this, the default bucket size has been increased from 1 second to 1 minute.

SR-D23992 · Issue 494758

Null check added to handle portal refresh when first launched

Resolved in Pega Version 8.2.3

After configuring a button / dropdown in caseworker portal header with 'Refresh current action' onclick or onchange action, an exception appeared if the refresh harness was triggered and the Refresh did not happen. This was traced to the refresh harness happening after portal launch and before any DC action occurred. The portal 'history.state' is null at launch, meaning there was nothing to refresh. To handle this corner case, a null check has been added for the history state to avoid console errors.

SR-D23490 · Issue 496575

Interface changes made to avoid unexpected workitem deletions when removing stale locks

Resolved in Pega Version 8.2.3

Attempting to delete lock instances of work objects by directly opening the lock item found through navigating to (Dev Studio) App > Classes > System-Locks actually resulted in deleting the work item instead of just the lock. This was due to System-Locks being uniquely identified by the WorkItem that they belong to rather than having their own specific key. This meant that clicking on one of the instances caused the system to respond by presenting a "default RuleFormLayout section" which included a delete button keyed to the actual workitem, but this was not made explicitly clear in the interface. In order to prevent unexpected item deletions, the table has been replaced with a link to the proper System-Lock interface, specifically the "My Locks" window.

SR-D26589 · Issue 496720

Logic updated to populate pagelist data on uploaded multi-sheet Excel files

Resolved in Pega Version 8.2.3

When trying to use the activity pxParseExcelFile on an Excel file containing three sheets where each sheet had a different pagelist, the properties mentioned in sheet 1 were populated on upload but the remaining sheets only showed the error message "Could not get clipboard property for reference Work Queues.". This was caused by an error in Row index handling for the additional sheets, and has been resolved by updating the logic to populate the data in the clipboard.

SR-D23340 · Issue 497606

Calendar begins with Saturday in the Arabic locale

Resolved in Pega Version 8.2.3

When using the Arabic locale, the week was not starting on Saturday as expected, but was showing Thursday as the first day. This has been corrected.

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