SR-D87412 · Issue 563227
Support added for multi-language email parsing
Resolved in Pega Version 8.2.7
Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages, to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.
SR-D90459 · Issue 552661
Improved handling for attachments not using UTF-8 encoding
Resolved in Pega Version 8.2.7
When an email was received that used a charset encoding other than UTF-8, special characters in the HTML body were not displayed and instead the replacement character was shown. To resolve this, the system will read the encoding from the email rather than use the meta tag, and will add the attachment's HTML encoding information in Data-WorkAttach-File so that the same can be used to process and display the original HTML properly.
SR-D92688 · Issue 551340
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.2.7
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.
INC-100288 · Issue 555464
Declaratives disabled during startup
Resolved in Pega Version 8.2.7
Declaratives firing before the engine is fully up can lead to null pointer errors. In order to avoid this condition, declaratives will be disabled during startup so that unnecessary operations can be avoided and system can be started faster.
INC-118926 · Issue 563806
ArtifactoryStorage URL construction with port updated
Resolved in Pega Version 8.2.7
After configuring a repository as a JFROG artifactory with a ruleform that provided a URL / port number and repository name, test connectivity worked as expected, but deploying the codeset using pipeline or importing the codeset using the import functionality generated the error "Unable to construct artifactory url due to invalid file path". The root cause of the issue was traced to the ArtifactoryStorage java class, which did not accept the port number in the format provided due to changes in the API. If there was no portNumber in the URL, the issue did not occur. To resolve this, the constructor has been changed to properly build the URI per https://docs.oracle.com/javase/8/docs/api/java/net/URI.html.
INC-120557 · Issue 558188
Class Loader cache values wrapped with WeakReference for improved cleanup
Resolved in Pega Version 8.2.7
Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.
INC-125480 · Issue 562487
Resolved Agile Workbench video recording timeout
Resolved in Pega Version 8.2.7
Using the Record Video option thru Agile Workbench to create an Agile Studio item was either taking an excessively long time to finish or was hanging. Research showed that this scenario could arise when the input parameter value crossed more than 50 characters and triggered the interaction threshold for an alert, and has been resolved by updating the system so that query parameters with size more than 50 are not encoded and added to alert logs.
INC-126857 · Issue 564594
Added handling for download of attachment with special characters
Resolved in Pega Version 8.2.7
If the name of an uploaded attachment contained a non-ascii character, the upload was successful but the downloaded file had the wrong name without any suffix. This was an issue on WAS or JBoss servers where filenames contained non-ascii characters, and the filename parameter in the content disposition header also contained these characters. To resolve this, the filename parameter in the content disposition header will be encoded as well along with the filename* parameter to handle non-ascii characters in the filename.
INC- 122191 · Issue 564602
Application content storage change corrected
Resolved in Pega Version 8.2.7
Selecting the Content Storage radio buttons set a background property indicating the content storage option was changed, but the property was not actually being set. Investigation showed that the value for pyContentStorageChanged was not being updated correctly before the section refreshed, meaning the selection was never saved. This has been corrected.
INC- 128143 · Issue 564456
Application content storage change corrected
Resolved in Pega Version 8.2.7
Selecting the Content Storage radio buttons set a background property indicating the content storage option was changed, but the property was not actually being set. Investigation showed that the value for pyContentStorageChanged was not being updated correctly before the section refreshed, meaning the selection was never saved. This has been corrected.