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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-188029 · Issue 691100

Rich Text Editor will pause until instance is ready for interaction

Resolved in Pega Version 8.8

Outbound email was intermittently appearing blank creating replies using pyReply section. This was traced to the Rich Text Editor not loading completely before the interaction, and has been resolved by adding a brief pause that will temporarily disable the Rich Text Editor until the instance is ready.

INC-188141 · Issue 678159

PD4ML upgraded

Resolved in Pega Version 8.8

Issues with PDF generation have been resolved by upgrading PD4ML to version 4.0.13.

INC-188644 · Issue 708960

Autocomplete cancel closes correctly

Resolved in Pega Version 8.8

Clicking on an autocomplete field and navigating to the next tab without selecting any values caused the autocomplete results to be displayed in the next screen until there was a click or an action was performed in that screen. This was due to the autocomplete not closing correctly, and has been resolved by removing the event.cancelBubble setting.

INC-189413 · Issue 701847

Moment timezone library updated

Resolved in Pega Version 8.8

After the Volgograd, Russia, timezone was changed, SA-103080 errors began to appear. This has been resolved by updating the moment timezone library to version 0.5.34.

INC-190708 · Issue 688135

Save works on Ajax container without Dynamic container

Resolved in Pega Version 8.8

After opening a work object and making changes to a required field, pressing the save button did not give any visual indication that the save was performed. Hitting cancel generated a dirty pop up saying changes will be discarded, indicating no save was done. When an Ajax container is configured without a Dynamic Container, all the content is rendered inside a fieldset tag instead of a form tag. While performing the save, the API was looking for the form element in the document and could not find any, and the save failed. This has been resolved by updating the submitWhenFail() API to handle both fieldset and form elements in the dom.

INC-190855 · Issue 718483

Duplicate items resolved for questionnaires

Resolved in Pega Version 8.8

When there was only one question page for a questionnaire, the question page title was being displayed twice and the breadcrumb showed duplicate steps. When there was only one step in the screen flow, the survey navigation was hidden. This has been resolved.

INC-191756 · Issue 718549

Corrected dashboard focus highlighting

Resolved in Pega Version 8.8

Dashboard links like "My activities"/"My cases"/"Recent"/"Search” were displayed with a yellow focus highlight even though the user was not currently in those screens. Investigation showed the data-menu-id for control_menu was being appended with the workid until selecting another tab caused it to reset to its original value without workid. This change in menu-id was responsible for the issue with focus, and occurred only when render as single checkbox was unchecked. This has been resolved by removing workid from menuid and adding a unique id for the outside menu and inside case same menu.

INC-194415 · Issue 710825

Improvements for dirty popup

Resolved in Pega Version 8.8

Multiple issues have been addressed for dirty popups. 1) While working on an assignment, making a change and then clicking on the left navigation (Home, Dashboard) did not show the dirty pop up as expected, and the change was lost. The dirty pop up did appear on the Cancel button and Actions within the case. This has been resolved by improving the context switching for visibility of the dirty pop up. 2) Attempting to work around the previous issue by clicking "Do not display dirty warnings" only worked the first time it was tried. With this change in place, opening the assignment, making a change, then clicking Home, caused the pop up to appear as desired, but opening the assignment again and making a change, then clicking Home again did not prompt the dirty pop up. This was due to the click handler getting hit twice, leading to the already open dirty dialog being closed during the second call to the function 'isFormDirty' in pzpega_ui_doc_actionRouter.js file, and this has been resolved. 3) When attempting to close the case as a draft, clicking the save button caused the system to keep loading for a few minutes without sign of completing the save process and eventually the browser had to be closed. The content was saved, but the system was not able end the loading screen. This was caused by an incorrect harness context which caused the "SubmitInProgress" flag to be true on the incorrect harness context so the modal was not dismissed. To resolve this, on clicking the "Save" button, after the confirmation modal is closed, the pega.u.d.isDirtyDialogOpen will be reset to false.

INC-194446 · Issue 691352

Mobile app validates collapsed layouts

Resolved in Pega Version 8.8

Validation did not fire in the offline app when the fields were in collapsed layouts. This has been resolved by removing the validateHiddenFieldsInOffline flag for Offline.

INC-194564 · Issue 700782

Cancel button shown as expected in modal dialog on Mobile

Resolved in Pega Version 8.8

A modal dialog in a mobile app used to show all the phone numbers of a customer did not display a Cancel (close) button after update even though the cancel button was defined on the underlying PhoneNumbers section. This has been resolved by adding a check to assess if the button is visible when calculating modal height.

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