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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-174699 · Issue 652070

Work objects can open in multiple tabs with Layout group

Resolved in Pega Version 8.5.4

After implementing the Worker portal with Layout Group(Tab) to open work objects and other options (Pulse, Spaces, My Cases etc.) in multiple tabs, the tabs opened as expected the first time but after all of the tabs were closed any newly opened cases appeared in popup windows instead of tabs. Investigation showed that when the last tab was closed, the display was set to the main div container of the ajaxcontainer so opening the work object again used a new window. Tab Group has been deprecated in the current Pega version, but the site has a requirement to open the cases in same way as they appeared with Tab Group; to resolve this, support has been added by making the width 0 for the active header highlighter instead of using display none for the main container for this configuration.

INC-174921 · Issue 652320

Client Side required validation applied to dropdown Date field

Resolved in Pega Version 8.5.4

The mandatory validation on submit of the screenflow screen was not being triggered even though 'Required' was configured on the Date field.This was traced to the validation being applied to a hidden field when the date time control is configured in dropdown mode, and has been resolved by adding a condition for validating this configuration.

INC-155878 · Issue 645364

Class list updated when using ActivateDocument in portal navigation

Resolved in Pega Version 8.5.4

Global search worked the first time it was used, but failed after another case was opened from the dashboard or there was a click on any landing page home, dashboard, or space. Investigation showed this was caused by the pySearchText being blank in the clipboard, which was traced to a harness context issue related to pega.desktop.activateDocument being used in pzPortalNavigation on DynamicLayout with Application Logo and Application label. To resolve this, an update has been made that will update the class list with the proper one when the data-harness-id is set.

INC-166995 · Issue 642440

DeleteDocumentPg added to allow list

Resolved in Pega Version 8.7

During performance testing with CSRF settings enabled, a '403 Forbidden' error was seen in the network trace when FinishAssignment called pyActivity=pyDeleteDocument on close action. This has been resolved by adding pyDeleteDocumentPg to the list of allowed activities.

SR-D33359 · Issue 505773

SelectAll properly applied to only the page selected

Resolved in Pega Version 8.2.4

In repeating grid, applying SelectAll on one page resulted in it being applied to the next page as well even though all records in the other page were not selected. Investigation showed that on change, the 'when' condition added to refresh the list was always false. To resolve this, the condition in section pzBulkProcessingCheckbox which refreshes the list once the checkbox is changed has been removed.

SR-D37444 · Issue 507038

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.2.4

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

SR-D26785 · Issue 495892

Corrected error when persisting temporary work object

Resolved in Pega Version 8.2.4

When persisting a temporary work object using the Persist case shape, the internal assignment handle was not updated to include the work object's ID. Subsequent attempts to access the internal assignment (such as the "Edit" button on the Review Harness) resulted in errors. Investigation showed that when a temporary case was persisted, pyInternalAssignmentHandle was not getting recalculated after pzInsKey was updated. To resolve this, the configuration on the edit button has been modified to use .pxFlow(pzInternalCaseFlow).pxAssignmentKey which is what pyInternalAssignmentHandle declare expression was also returning.

SR-D32525 · Issue 505467

Dirty check added to offer save/discard changes when closing tab

Resolved in Pega Version 8.2.4

With the OOTB section enabled, performing a change in the form (changing a text value, selecting a option in a dropdown, etc.) and closing the case generated an unexpected alert indicating that the case was changed and the modifications were lost. This differs from the previous behavior of showing the section pyDirtyCheckConfirm which offered the opportunity to save the work. This was a missed use case and has been resolved by updating the system to perform a check for the dirty state when closing the interaction and show a modal dialog asking the user to choose either save/discard if dirty.

SR-D29832 · Issue 503225

Corrected image alignment for email case creation

Resolved in Pega Version 8.2.4

An issue with missing image styling when an email was sent to create a case was traced to the Owasp library stripping align attributes from the img tag. This has been fixed.

SR-D33966 · Issue 504607

Corrected accessibility error after resize

Resolved in Pega Version 8.2.4

From within a Case and on a screen displaying the Information and Audit tabs in a Layout group, it was possible to use a series of sequences that included resizing the browser and opening Audit to cause the information tab to no longer be accessible. This has been resolved by setting the transform value to 0 after completing the resize.

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