Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D40055 · Issue 507421

Work List loads as expected in Microsoft Internet Explorer

Resolved in Pega Version 8.2.4

After upgrade, the Work List was not loading in Microsoft Internet Explorer. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D36176 · Issue 508406

Work List loads as expected in Microsoft Internet Explorer

Resolved in Pega Version 8.2.4

After upgrade, the Work List was not loading in Microsoft Internet Explorer. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D40617 · Issue 507565

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D38946 · Issue 507906

Dragresize plugin removed from RTE for better Microsoft browser compatibility

Resolved in Pega Version 8.2.4

When a messge was sent through Pega chat while using the Edge web browser, the text field where the message was entered before the send button was pressed did not get cleared. This was traced to the Edge browser throwing a Permission Denied error while attempting to access a detached DOM element. To resolve this, the 'dragresize' plugin has been removed from RTE as its implementation is not compatible with Microsoft Internet Explorer 11 and Edge.

SR-D39455 · Issue 508605

Shortened URLs (bit.ly) supported with custom image size

Resolved in Pega Version 8.2.4

Marketing offers were very slow to load, often generating requestor lock exceptions due to the wait time. This was traced to one cell in one section that housed a company logo: the source to icon had a shortened "bit.ly" URL when the ImgaeIO API in Java expected the actual URL as its input. The API could not convert the shortened URL to the actual URL, resulting in the retries and connection failure. To resolve this, 'javax.imageio.ImageIO' invocation will happen only when the image size is auto. If custom height and width are used to display an image, Pega will not depend on the Java library and the system will be able to resolve the shortened URL.

SR-D42143 · Issue 509316

Tab names maintained after Ajax container refresh

Resolved in Pega Version 8.2.4

When using an Ajax container in Tabs mode, a browser refresh with multiple tabs opened caused the active tab name to be changed to the main tab name. This was caused by the work object name being lost during the refresh, and has been corrected.

SR-D53176 · Issue 541796

Error when adding function filter will persist

Resolved in Pega Version 8.4.1

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

SR-D64231 · Issue 539235

Export to Excel cell style control added

Resolved in Pega Version 8.4.1

If a column was formatted with an auto generated numeric control, a new cell style was generated for every row during the export to Excel process. Since there is a limit on the amount of cell styles, once the number of rows in the file was greater than 64000 an error was generated. To resolve this, the system will disable the creation of a new cell style for every instance when an auto-generated numeric control is used.

SR-D65327 · Issue 534572

Backspace keydown handler updated for all textinput modes

Resolved in Pega Version 8.4.1

Attempting to use the Backspace key to remove input from a number cell (either Integer or Decimal) did not work. When the action was performed by a Manager, the Backspace key works as expected. Investigation showed the logic in the keydown handler for the backspace key in pega_report_events.js was only ignoring the e.preventDefault() call when the textinput node type was text, not number or other input types. To correct this, the keydown handler has been updated so the backspace key in pega_report_events.js maintains the default backspace functionality for all textinput modes, not just those of type 'text'.

SR-D69098 · Issue 534043

Export to Excel works for for report definition with duplicate columns

Resolved in Pega Version 8.4.1

After adding a date column to a report definition (2nd column in the report), the data displayed correctly in the UI but Export to Excel failed with the error "Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyDateValue(2) is not valid." This was traced to an out of bounds exception thrown if there were two or more columns with the same calculation. When preparing for export, the column with the duplicate calculation would not get added to the map of report UI fields. To resolve this, the system has been updated to allow report definition columns with the same calculation to be properly mapped to a UI field.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us