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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D26784 · Issue 507135

Check added to ensure client side validation checkbox is honored in Case Worker portal

Resolved in Pega Version 8.2.4

When the "Enable client side validation" checkbox on the Perform harness was unchecked, the validation was still firing when using a tab out on the Case Worker portal. The validation did not fire on tab out in the Case Manager portal, and both portals worked as expected on Submit. This was traced to the validation being fired without checking the value of the bClientValidation property. To resolve this, a check has been added to ensure the validation is fired only when it is set to true.

SR-D33445 · Issue 505994

Handling added for context switching with Ajax container in Timeline

Resolved in Pega Version 8.2.4

When using Interaction Portal -> Overview -> Timeline and opening a case that uses an AjaxContainer, clicking on an icon in the Timeline without having first clicked anywhere in the document was generating an exception. If there was a click in the document body first, clicking on the icon worked as expected. This has been resolved by adding a parameter to registerContextSwitching method to handle customeDOMEvents along with a condition to check if pega.u.d.isAjaxContinerExists is a function, which will register the Context if 'true'.

SR-D34806 · Issue 506558

Horizontal scroll added to grids using Table Personalization

Resolved in Pega Version 8.2.4

After configuring “optimize code” and “personalization” options on a table which had more than 15 columns, the Optimization option on the table removed the horizontal scroll option from the screen and made some columns unviewable. If “optimize code” was not configured on the table, the horizontal scroll option appeared as expected. This was traced to the grid container not having scroll defined on it, and has been resolved by adding code to make the overflow columns visible.

SR-D35266 · Issue 509481

Check added to postOpenAssignment to support Ajax Container use

Resolved in Pega Version 8.2.4

After configuring an 'OpenAssignment' action on a begin button and giving the target as 'Dynamic Container', it worked as expected to open the assignment in a new tab on the Platform, but did not work from the Customer Service interaction portal. This was traced to the Customer Service portal using MicroDC to display the cases in the work area, which was not within the scope of the Ajax Container. Additional checks have now been added to the postOpenAssignment function to support this use.

SR-D35268 · Issue 506685

Max results limit increased for open-rule-advanced query

Resolved in Pega Version 8.2.4

An issue with the results list of a class instance query being clipped in the autocomplete drop down was traced to an old limit that was put on to restrict the number of results shown in open-rule-advanced. This limit has now been increased in the open-rule-advanced control.

SR-D38729 · Issue 507031

Included section with defer load loads in modal flow

Resolved in Pega Version 8.2.4

An included section in a dynamic layout with 'defer load content' enabled was not loading in a modal window when it included a table sourced from Data Page which in turn called a Connect Soap to load the data. When the modal window was launched, it indicated it was loading text but did not actually load any data. When 'defer load' was unchecked, the data loaded as expected. In addition, the tab groups in the modal screen flow were not displayed. The same tab group did show when opened through a separate flow. This was traced to the data-harness-id not getting added to the flow in the modal case, and has been resolved by adding data-harness-id to the preRenderer in modalOverlay to handle modal flows.

SR-D40055 · Issue 507421

Work List loads as expected in Microsoft Internet Explorer

Resolved in Pega Version 8.2.4

After upgrade, the Work List was not loading in Microsoft Internet Explorer. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D36176 · Issue 508406

Work List loads as expected in Microsoft Internet Explorer

Resolved in Pega Version 8.2.4

After upgrade, the Work List was not loading in Microsoft Internet Explorer. This was an unintended side effect of work done to handle resizing the Recents list when another tab was open, and that change has been reverted to resolve this issue.

SR-D40617 · Issue 507565

Escape added to Radio button field value to handle HTML tags

Resolved in Pega Version 8.2.4

A radio button with a field label to display a help icon and to open the help URL when the icon was clicked did not display as intended. Changing the control to text area produced the desired results. This was traced to the radio button's label being assigned to a field value which returned a string that at some points contained HTML tags, and has been resolved by escaping the pyLabelFor value before assigning it to the aria-label attribute of the radio button's div tag.

SR-D38946 · Issue 507906

Dragresize plugin removed from RTE for better Microsoft browser compatibility

Resolved in Pega Version 8.2.4

When a messge was sent through Pega chat while using the Edge web browser, the text field where the message was entered before the send button was pressed did not get cleared. This was traced to the Edge browser throwing a Permission Denied error while attempting to access a detached DOM element. To resolve this, the 'dragresize' plugin has been removed from RTE as its implementation is not compatible with Microsoft Internet Explorer 11 and Edge.

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