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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-159008 · Issue 634767

Resolved unregistered request for Dev Studio clipboard viewer

Resolved in Pega Version 8.3.6

After upgrade, running a report in Dev Studio and then clicking to start the tracer or clipboard did not open, but instead generated the error "Unregistered request encountered." This has been resolved by adding a pySecureFeatures check in step1.

INC-164924 · Issue 638913

Serbia added to country codes list

Resolved in Pega Version 8.3.6

The CountryCode for Serbia (SRB) has been added to the existing country codes.

INC-165468 · Issue 642241

Live UI option works with embedded iframe objects

Resolved in Pega Version 8.3.6

When the LinkedIn gadget was enabled in utility or a YouTube video was embedded in an iframe, the live UI button was not working. This has been resolved by updating the implementation to use getFrameList to loop through frames and check the frameElement.

INC-167471 · Issue 638870

Resolved focus for new s-case

Resolved in Pega Version 8.3.6

After creating an s-case by using the keyboard, the focus jumped to add task instead of newly added s-case page. This was traced to the 'if' condition in focusFirstElement method becoming true for all touchable devices including desktop with touch enabled, causing the focus method on the first element to not be executed. This has been resolved by adding an additional conditional to check whether the device has touch enabled and is a mobile device.

INC-167471 · Issue 639257

Touch Modal gets focus to be read by JAWS

Resolved in Pega Version 8.3.6

A Modal on a touchscreen device was not being read by JAWS. This was an issue with the accessibility focus combined with the touch elements, and has been resolved by fixed by adding a check for touchable devices.

SR-69015 · Issue 619995

Unescaping characters implemented for expressions

Resolved in Pega Version 8.3.6, Resolved in Pega Version 8.4.4, Resolved in Pega Version 8.5.3, Resolved in Pega Version 8.6

An issue where expression builder statements were evaluated differently at runtime than at testing has been resolved. Pega Platform expressions with String literals(that is, sequences of characters enclosed in quotation marks) now unescape characters in strategy shapes such as Set Property or Filter.

SR-D20439 · Issue 496405

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.1.7

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-D45101 · Issue 512530

Added support for Helper Text Question Mark with visibility condition

Resolved in Pega Version 8.1.7

The Helper Text Question Mark was not displaying if the control was configured with "Help icon with overlay on hover" combined with a visibility condition. This was a missed use case, and the expression visibility support for controls.changes have now been added in the pzpega_ui_DLCellTemplate.js file.

SR-D39264 · Issue 518840

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.2.6

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D47146 · Issue 515648

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.2.6

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

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