Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please update your bookmarks. This site will be discontinued in Dec 2024.

Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-219995 · Issue 717158

Security update enhanced to support custom implementations of InvokeAxis2

Resolved in Pega Version 8.6.5

The QueueProcessor activity indirectly invokes a Connect-SOAP. After installing the Security A22 patch, custom implementations on InvokeAxis2 reported runtime failure. This has been resolved by replacing reflection library use with explicit type checking and casting to get the array length in step 14 of InvokeAxis2.

INC-220652 · Issue 721386

Added explicit clearing for AsyncServiceManager cache

Resolved in Pega Version 8.6.5

Heap size for multiple JVMs increased after update. Investigation showed data pages loaded via Load-DataPage during service processing using requestor pools were cleared after each service interaction but the AsyncServiceManager cache was not cleared. To resolve this, an update has been made that will clear the async cache when the requestor is returned and when flush all is called.

INC-222791 · Issue 721372

GET API will skip case locking

Resolved in Pega Version 8.6.5

After update, performing a GET call on an assignment was unexpectedly locking the case. This was traced to a difference in handling: Pega 8.3 performed an Obj-Open-By-Handle of the workobject without acquiring a lock, while Pega 8.6 calls Assign-.acquireWorkObject which acquires a lock on the work object thereby affecting the other requestors from accessing the case. An initial fix for this issue enabled optimistic locking, however this did not resolve the issue in scenarios where there were concurrent calls and optimistic locking was not used. This additional update will skip locks on the work object for V1 GET assignments/{id}, GET assignments/{assignmentId}/actions/{actionId} and GET cases/{caseId}/actions/{actionId} and corresponding action refresh APIs.

INC-202111 · Issue 710105

Logging extended for PRPCPropertyInfoProvider

Resolved in Pega Version 8.6.5

In order to assist with diagnosing issues with Kafka and JSON, additional logging has been added for PRPCPropertyInfoProvider.

INC-208976 · Issue 719166

Enhanced SSA metrics made available

Resolved in Pega Version 8.6.5

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.

INC-213217 · Issue 714194

Updated context handling for executing data transforms in dataflows

Resolved in Pega Version 8.6.5

When performing a sort operation in a data transform on a page list and invoking the Data transform through a Data flow, a java.lang.UnsupportedOperationException was generated on the sort step even though the data was correct. Investigation showed that the dataflows were using a different execution context than the context used for regular activity execution. An update has been made to ensure the correct context is being used while executing data transforms in dataflows.

INC-215601 · Issue 721524

Explicit Kerberos renewal added for HDFS

Resolved in Pega Version 8.6.5

When using WebSphere/IBM with Hadoop connectivity, the Kerberos credentials were expiring after 7 days and causing connectivity failures. Investigation showed the Apache Hadoop HDFS Client was not renewing the ticket even when there were operation calls every few hours. To resolve this, an enhancement has been added to the Pega HDFS client which will explicitly tell Hadoop authentication layer to check for Kerberos ticket renewal instead of relying on Hadoop built-in logic.

INC-217290 · Issue 721376

Added support for creating predictive models in Production

Resolved in Pega Version 8.6.5

While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.

INC-217728 · Issue 712733

Made CommitLog messages more resilient to class change

Resolved in Pega Version 8.6.5

Persistent class mismatch exceptions were seen while refreshing the ADM models after updating from Pega 8.5. This was caused by changes to the Cassandra adm_commitlog message schema which caused the commit log messages generated to be incompatible with the deserialisation logic present in higher versions of Pega, but as the commit log messages had a time to live of 24 hours the issue self-resolved. However, this has been resolved by setting serialVersionUID for the ModelParameters class so CommitLog messages are now compatible with future minor and patch releases.

INC-217991 · Issue 714333

Display of 'check all' check box made configurable

Resolved in Pega Version 8.6.5

A new overridable 'when' rule pyShowSelectAllCBInSurvey has been added to allow customizing a survey to hide the 'Select all' checkbox in the ComplexQuestionCheckboxTemplate section.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us