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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D76291 · Issue 541014

Check added for Repositories before saving attachment

Resolved in Pega Version 8.2.6

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

SR-D77316 · Issue 539260

Resolved thread deadlock for rules upgrade process

Resolved in Pega Version 8.2.6

Platform upgrade was getting hung during the rules upgrade process. This was traced to a deadlock related to the conclusion cache entry for a property needing to make a call to declarative cache, where it tried to hold a read-write lock on a resource that was already locked by another thread. This has been resolved by replacing lock with tryLock to avoid deadlock.

SR-D78531 · Issue 542000

Encoding added for special characters in JFROG filenames

Resolved in Pega Version 8.2.6

A blank screen or the error "Unable to get the file from Repository" appeared when attempting to attach a file from JFROG Repository if the file name contained special characters. This has been resolved by modifying the artificatory URL generation to properly encode special characters during file download.

SR-D80668 · Issue 543867

Performance improvement for queries on Kafka partitions

Resolved in Pega Version 8.2.6

Even though there were multiple dataflow nodes available in the cluster, all requests were going to single node and causing system slowness. Investigation showed there was a queue processor rule that included the pxPartitionKey attribute which forced all records to be sent to a single partition by Kafka producers. This attribute has been removed.

SR-D89304 · Issue 519812

ClusterAndDBCleaner repaired

Resolved in Pega Version 8.2.6

An error in the logic order of events caused a compilation error for pyClusterAndDBCleaner, leading to old records created by the system/node utilities to not be automatically removed as expected. This has been corrected.

SR-D42451 · Issue 518067

ExecuteRDB call updated to use NativeSQL for blob

Resolved in Pega Version 8.2.6

After creating a test activity to clear data set records that used the DataSet-Execute method and passed the data set name and truncate operation, only 51 records were deleted in a single run when the data set had more than 51 records. Investigation showed that for blob tables, the database truncate operation was using executeRDB with an empty results page, i.e. it didn't specify pyMaxRecords, which on some databases might have limited the number affected records. To resolve this, the executeRDB call in the database truncate operation has been modified to use NativeSQL for blob tables.

SR-D45608 · Issue 519901

Correct service instance name passed for data flow in DSMStatus

Resolved in Pega Version 8.2.6

When using the Connect-HTTP service "DSMStatus" to provide the node and status information as seen on the various tabs of the Designer Studio > Decisioning > Infrastructure > Services landing page, using DataFlow as the service parameter for the HTTP service method resulted in an empty response when the expectation was to get the information regarding the cluster details of Dataflow node type. This was traced to the service instance name not being parsed correctly when used for Data Flow services, and has been resolved by ensuring the correct service instance name is passed for this use.

SR-D54218 · Issue 518600

Deadlock in static Initialization of IntList resolved

Resolved in Pega Version 8.2.6

JVM Deadlock was seen related to the static Initialization of a subclass field in class com.pega.decision.strategy.ssa.runtime.collections.api.IntList . Thread dumps showed threads in RUNNABLE State that were parked to wait for class initialization, and this was traced to a missed sonar alert which failed in multi-threading. To resolve this, the system handling has been updated to prevent potential deadlock.

SR-D57822 · Issue 524199

Internal Cassandra memory leak fixed

Resolved in Pega Version 8.2.6

A memory leak was found on internal Cassandra that caused temporary log files to fill up the heap. This has been resolved by updating the system to ignore non-log files and properly increment the index.

SR-D60268 · Issue 521461

Performance and thread-handling improvements for SSA

Resolved in Pega Version 8.2.6

The SecureRandom class was used internally by SSAExecutionContext indirectly via UUID generation. Because this exhibited performance issues on some Linux environments, UUID has been replaced with static AtomicLong. In addition, a memory leak was observed when the strategy (SSA) execution resulted in an exception, and the strategy template has been modified to gracefully shutdown the VM under all circumstances. Thread-safety measures have also been tuned to be more fine-grained to reduce the potential thread contention that was seen while borrowing the SSAInterpreter object from SSAInterpreterPool.

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