Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-147873 · Issue 610865

Custom header character encoding for Subject added

Resolved in Pega Version 8.5.5

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

SR-D16427 · Issue 497220

Multi-nodes rebuild LibraryMetadata to ensure all Rule-Utility-Functions are present on change

Resolved in Pega Version 8.3.1

When performing a complete Application import into a clean installation, references to certain Rule-Utility-Functions went unresolved during the initial assembly. Investigation showed that after introducing a new Rule-Utility-Library or Rule-Utility-Function on one node in a cluster and then generating that, the other nodes in the cluster did not have the correct LibraryMetaDataCache for that Rule-Utility-Library. Therefore assemblies on those other nodes could be bad and throw a runtime UnresolvedAssemblyError. This has been resolved by modifying the way the Library subsystem processes the node changes events for Library Generation to ensure that each node completely rebuilds the LibraryMetadata for that Rule-Utility-Library so it contains all the Rule-Utility-Functions.

SR-D32441 · Issue 502572

Multi-nodes rebuild LibraryMetadata to ensure all Rule-Utility-Functions are present on change

Resolved in Pega Version 8.3.1

When performing a complete Application import into a clean installation, references to certain Rule-Utility-Functions went unresolved during the initial assembly. Investigation showed that after introducing a new Rule-Utility-Library or Rule-Utility-Function on one node in a cluster and then generating that, the other nodes in the cluster did not have the correct LibraryMetaDataCache for that Rule-Utility-Library. Therefore assemblies on those other nodes could be bad and throw a runtime UnresolvedAssemblyError. This has been resolved by modifying the way the Library subsystem processes the node changes events for Library Generation to ensure that each node completely rebuilds the LibraryMetadata for that Rule-Utility-Library so it contains all the Rule-Utility-Functions.

SR-D22113 · Issue 498312

Multi-nodes rebuild LibraryMetadata to ensure all Rule-Utility-Functions are present on change

Resolved in Pega Version 8.3.1

When performing a complete Application import into a clean installation, references to certain Rule-Utility-Functions went unresolved during the initial assembly. Investigation showed that after introducing a new Rule-Utility-Library or Rule-Utility-Function on one node in a cluster and then generating that, the other nodes in the cluster did not have the correct LibraryMetaDataCache for that Rule-Utility-Library. Therefore assemblies on those other nodes could be bad and throw a runtime UnresolvedAssemblyError. This has been resolved by modifying the way the Library subsystem processes the node changes events for Library Generation to ensure that each node completely rebuilds the LibraryMetadata for that Rule-Utility-Library so it contains all the Rule-Utility-Functions.

INC-161645 · Issue 634639

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.5.5

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-163292 · Issue 635839

Portlet service deprecated

Resolved in Pega Version 8.5.5

Portlet authentication services have been removed from the standard installation package. The IAC service has been restored.

INC-147457 · Issue 621708

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.4.5

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit.

INC-149213 · Issue 608519

Email attachments properly displayed in mobile browsers

Resolved in Pega Version 8.4.5

When attempting to use any mobile browser to open the email attachment of a work object, a blank HTML page appeared before the email attachment was shown. The blank page did not appear if the mobile browser was set to use "Desktop mode" or "PC mode". This has been resolved by updating the BAC registration method so that correspondence attachments are properly opened in all mobile browsers and HC apps for all channel types. An additional issue of a blank window appearing on IOS devices that was caused by correspondence attachments opening in a new window instead of opening in the current window has also been corrected.

INC-153801 · Issue 625945

Modified handling for updating SLA on Bulk Agent items

Resolved in Pega Version 8.4.5

While transferring SLA-configured assignments to the work basket using the Bulk Agent in background processing, the assignment handle of the SLA item was not getting updated to the work basket assignment handle. The error "duplicate key value violates unique constraint" was logged. This was due to the system not being able to dequeue the SLA item while it was locked by the Queue Manager as part of the background bulk processing, preventing the assignment handle from being updated on the SLA item. To resolve this, the system will perform a direct database open of the SLA item so the assignment handle is updated.

INC-154778 · Issue 620905

Bulk actions filtering works in Spanish locale

Resolved in Pega Version 8.4.5

Filtering by only case type did not return any results when using the Bulk Transfer functionality with the Spanish locale. Investigation showed that the filter value case type had a field value set, but the localized value was not being checked in the pzPostFilterOperation in step 1 'when' condition. This has been resolved.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us