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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D80223 · Issue 542924

Cross-site Scripting filtering for ActionStringID

Resolved in Pega Version 8.4.1

Cross-site Scripting filter logic has been added to the ActionStringID function.

SR-D80696 · Issue 548826

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.4.1

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

SR-D80825 · Issue 546574

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.4.1

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

SR-D81726 · Issue 544011

Corrected refresh section for grid dropdown using Google Chrome

Resolved in Pega Version 8.4.1

When using the Google Chrome browser on a Windows machine, an incorrect click event fired when dropdown options were changed inside a grid was causing refresh section to not work properly. This has been resolved by suppressing the 'click' action on dropdown in the 'ui_events.js' file.

SR-D81924 · Issue 548651

Resolved Ajax and autocomplete errors in mobile offline

Resolved in Pega Version 8.4.1

When logging into the app for the first time on a new session to navigate to scheduled contacts and reschedule one, clicking the right or left arrow icons to move through dates resulted in an "AJAX request failed" error. POST 500 errors were also logged in the Developer Tools console with every click of the icon. It was possible to close the error and continue, and navigating to another screen and returning or leaving the app and restarting it resolved the issue. This has been resolved by adding dataOnly for getParentWorkItem to support a Parent online and child offline scenario. In addition, an issue with console errors caused by a popup when autocomplete did not have any results has been corrected with the addition of a null check to clear the results div only if it exists.

SR-D82148 · Issue 546763

Localization improved for ToolTips

Resolved in Pega Version 8.4.1

Attempting to use the Field value to localize the tooltip for Hour and Minute resulted in the time being displayed as "tooltip: Hour". Support has been added for localizing these fields using pyTooltip. In addition, an issue with the tooltip still being displayed after switching helper text to None and saving (without manually clearing the existing text) has been resolved with an update that will clear the tooltip value when helper text is selected as 'None'.

SR-D83931 · Issue 545874

Header style inheritance corrected

Resolved in Pega Version 8.4.1

When a header style for a container was explicitly set, any layout underneath inherited that style when using container formats set to 'Use Skin Base Settings'. This has been resolved by increasing specificity for the header title.

SR-D84180 · Issue 550231

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.4.1

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

SR-D84436 · Issue 546249

Popup position calculation check added for frameless portals

Resolved in Pega Version 8.4.1

When trying to select any node under the agent, the complete section was scrolling up to the top. This issue was observed in frameless portals when the user scrolled down and launched the popup, and was the result of the the parent div's scrollTop value being added to the popup's "top" value. To resolve this, an additional check has been added for frameless portals (document.body.scrollTop) while calculating the popup's position.

SR-D85228 · Issue 548201

Focus retained after cascading dropdown selection in Microsoft Internet Explorer 11

Resolved in Pega Version 8.4.1

Given two DropDown fields sourced with data pages where the first dropdown value was passed as a parameter to the second dropdown source data page, at run time using Microsoft Internet Explorer 11, If the first dropdown field value was selected using the tab key, the focus shifted to the second drop down field and was immediately lost. Pressing the tab key again set focus to the top of the window. This has been resolved by updating the system to retain focus upon cascading dropdown refresh when using Microsoft Internet Explorer 11.

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