INC-202480 · Issue 699081
Resolved report filter section freeze
Resolved in Pega Version 8.8
When opening a report with a count column, changing the order of one of the report columns resulted in the report freezing and requiring the report to be closed and re-run. This was traced to a double filter popup appearing that did not close after the column sorting, which happened if the report definition was configured as a summary with an aggregated column such as "Count” combined with a "Do not display group headings" setting on the Report Viewer tab. To resolve this, a new step has been added in the Activity pzPopulateSortOrder to call the pzCancelFilterLogicChanges activity.
INC-217655 · Issue 723564
Resolved validation check freeze for Dynamic Layout Group
Resolved in Pega Version 8.6.5
After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.
INC-217655 · Issue 723566
Resolved validation check freeze for Dynamic Layout Group
Resolved in Pega Version 8.8
After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.
INC-235161 · Issue 743708
Resolved validation check freeze for Dynamic Layout Group
Resolved in Pega Version 8.8
After creating a multi-step form where step 1 had a Dynamic Layout Group(tabbed) that used form fields configured with validations, clicking next with empty/invalid values in the form intermittently caused the screen to freeze and a javascript exception was logged. This was traced to a missed use case related to templates in the childNode, and has been resolved by adding the necessary safe checks in lgtemplate and lgcelltemplate.
INC-164631 · Issue 641441
Updated Ajax container close to resolve intermittent portal freeze
Resolved in Pega Version 8.4.5
The portal was intermittently freezing after the "+" icon was clicked to create a new case from the Create menu. This was traced to the Ajax container not closing after creation of the create modal, and has been resolved.
INC-208199 · Issue 706445
Added input null check to resolve loading error
Resolved in Pega Version 8.8
The application was freezing while loading if action was taken on the controls while a page level message was visible. This has been resolved by adding an additional null check for input before calling the focus API.
INC-137510 · Issue 591295
CKEditor Source edit with formatting resumes process automatically
Resolved in Pega Version 8.3.5
Buttons on the harness were freezing after applying format using CKEditor when source mode was turned on in rich text editor. Investigation showed that on clicking the source button, after applying styles, the events were being paused and were not resumed automatically. This has been resolved by adding changes to resume the event queue.
INC-157357 · Issue 636711
Hazelcast remote execution not called from synchronized context
Resolved in Pega Version 8.4.5
After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.
INC-160379 · Issue 633675
Closed case preview display corrected
Resolved in Pega Version 8.4.5
Hovering over the Preview of a closed case in Cosmos User Portal was showing as blank instead of displaying the details, and clicking on it caused the screen to freeze. The case preview of an open case worked as expected, as did opening the preview of a closed case after looking at the preview of an open case. This was traced to an error in the HTML code for the anchor tag in the pyOperatorInfo control, and has been corrected.
INC-138309 · Issue 591150
Added busy state reset to reenable buttons after custom frame cancel
Resolved in Pega Version 8.3.5
When using a custom iFrame in a section that called a third-party URL, clicking on cancel for the popup "Do you want to stay on this page or leave it?" caused the screen to freeze. This was traced to the cancellation of the dirty page setting a busy state which disabled all the buttons and did not have a path to recovery. This has been resolved by updating the busy state so it will reset when the user chooses to cancel the changes and reenable all the buttons.