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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-174694 · Issue 650779

Check added to ensure read locks are released

Resolved in Pega Version 8.6.1

Read locks were not being properly released if a thread was holding a read lock and the system encountered an issue such as an out of memory condition. To resolve this, an update has been made to DeclarativePageDefinitionCacheImpl which will check whether a thread holds any read lock before trying to acquire a write lock, and if so release all the read locks held by that thread.

INC-175205 · Issue 652530

Agent restart made more resilient

Resolved in Pega Version 8.6.1

During a timeout outage, agents intermittently encountered a NoClassDefFound error and were disabled. After the database connection was restored, the agents were not automatically restarting. This has been resolved by making the code more resilient to errors; agent will be restarted when a temporary issue is detected, and the restart will be immune to most exceptions.

INC-175343 · Issue 655353

Invalid date handling added to Legacy Adapters

Resolved in Pega Version 8.6.1

Running the Job Scheduler activity failed with the error "not a valid date/time value". Investigation showed this was caused by LegacyPropertyAdapter.isEmpty being returned as true in case of properties having invalid values, and has been resolved by adding handling for an InvalidValueException in LegacyPropertyAdapter and LegacyPageAdapter.

INC-175672 · Issue 652943

ServicePackage threads properly released

Resolved in Pega Version 8.6.1

After completing a system stress test, the requestor pool threads for the ServicePackage were not released. Investigation showed that the threads were waiting for Data Pages to be loaded in the background even though there was no background job corresponding to those data pages in the Async Services pool. This has been resolved by making an update to avoid removing the object handlers when the load-datapage finds that an entry exists with a NOT_STARTED state.

INC-176785 · Issue 656078

Validation on DateTime property working for mobile

Resolved in Pega Version 8.6.1

A mandatory DateTime field with "Allow text entry" set to 'No' was not restricting validation when no value was provided. This was an unintended consequence of recent work done to validate input type date along with input type hidden, and has been reverted.

INC-177470 · Issue 657143

Optimization prconfig check added for TableInformationMap

Resolved in Pega Version 8.6.1

A prconfig setting check has been added to the TableInformationMap use of OPTIMIZE_SMA_QUERY during its foreign key lookup.

INC-177737 · Issue 663140

Authentication requirement updated for CallConnector

Resolved in Pega Version 8.6.1

After update, invoking a REST API call during SSO login which eventually called pxCallConnector (Final Activity) in @baseclass Pega-RulesEngine failed at the CallConnector step. This was caused by a change in recent Pega versions which enabled authentication for this activity, and has been resolved by marking the activity as internal and disabling the authentication requirement.

INC-177993 · Issue 657202

Archival IndexManagerService performance improved for very large tables

Resolved in Pega Version 8.6.1

Archival IndexManagerService was taking an excessive amount of time to run updateStatusForCasesWithInconsistentArchiveStatus(), a method which checks the parent case's archival status and compares it to all its children (cases & dependencies) statuses and flags parent cases with statuses that do not match. This check is done on all parent case instances that are in the indexer stage, and intermittently timed out and failed on a pr_metadata table containing over 5,000,000 records. This has been resolved by splitting the inconsistent check into smaller tasks and addressing potential parent/child/dependency relationships that can occur in the pr_metadata table.

INC-179861 · Issue 658950

AES call to mbean disabled

Resolved in Pega Version 8.6.1

Under certain conditions, the AESRemote 'push memory' agent call to the legacy memory management mbean caused unexpected behavior in declarative rules for work running in data flows and queue processors. This has been resolved at this time by overriding the push memory usage agent activity to skip mbean and connect REST.

INC-150395 · Issue 625069

Tokenizer updated to handle commas

Resolved in Pega Version 8.6.1

The Text Analyzer was not working as expected in cases where the number was combined with a comma (,) with it but was working when a space was used between the number and the comma. This was traced to the tokenizer not correctly processing and splitting the input text when there was a special character before or after the token. This has been resolved by updating the tokenizer logic.

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