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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-164854 · Issue 638432

Scenario test case works for Radio Button control

Resolved in Pega Version 8.4.5

After creating a scenario test case using Pega Scenario testing capability, selecting a radio button and navigating to the screen worked as expected to complete a case and save the scenario testing test case in a ruleset, but running the scenario test case became stuck and showed an error message in radio button area indicating "Error-"Value cannot be blank" even though it captured the No/Yes value from the radio button selection. Investigation showed the Scenario test failed only when there were multiple radio button controls with visibility 'when' conditions and refresh section actions configured, and the test passed if there were no dependencies of a radio button control with another. Previously, the click was happening on div and the change happened on the input radio element, i.e input type="radio": in that configuration, the click on div was not firing the click on the radio button. This has been resolved by modifying the logic to do the click on the correct radio button.

INC-164944 · Issue 636289

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.4.5

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody RUF where the split size nPropRowLimit is based on the number of columns.

INC-168094 · Issue 642625

Security updated for help URL infrastructure

Resolved in Pega Version 8.4.5

Cross site scripting protections have been added to the help URL infrastructure.

INC-168914 · Issue 659658

Updates added against Cross-site Scripting

Resolved in Pega Version 8.4.5

Cross-site Scripting (XSS) protections have been updated for the UI.

INC-169203 · Issue 646099

Robotics Desktop Automation correctly runs on subsequent tabs

Resolved in Pega Version 8.4.5

When using Customer Service (CRM) to call Robotics Desktop Automation (RDA) from a data page, closing the first interaction tab after the RDA automation was completed resulted in the automation not being triggered for the second tab. If the first tab was not closed, the automation on the second worked as expected. Investigation showed the attachOnUnload was unregistering the client actions for all the open tabs and the attachOnLoad was not being called on reload. This has been resolved by updating attachOnLoad so it is now called with InvokeOnReload as 'true' to register client action for the tab in focus.

INC-174468 · Issue 650945

Delegated rules search considers localized text

Resolved in Pega Version 8.4.5

The search / filter box used to look for particular delegated rules on the configuration tab did not consider localization via field values, where the on screen name and description of the delegated rule was localized. This resulted in the search text being compared against the original text (.pyAdviceText and .pyDescription) used for the name and description at the time the rule was delegated, but not with the localized text that actually appeared on the screen. This has been resolved by updating the pzPopulateDelegations activity to filter by localized values of pyAdviceText and pyDescription.

INC-178070 · Issue 658424

Browser invocation allowed for UnlockOperator

Resolved in Pega Version 8.4.5

Attempting to unlock an operator who was locked out due to security policies was failing. This was an unintended side effect of security work performed earlier, and has been resolved by reenabling 'Allow invocation from browser ' for pzUnlockOperator. This activity requires an authentication check with privilege protection.

INC-153805 · Issue 627966

Mobile app language remains consistent after data sync

Resolved in Pega Version 8.4.5

When using a Field Service Mobile App where the locale of all workers was set to nl_NL, the UI was intermittently flipping from NL to EN and and back again. This was traced to the locale of the requestor (field worker) being lost during synchronization of the mobile app data to the server, causing the UI to fall back to the default value of EN. This has been resolved by ensuring the requestor always uses the chosen locale for the operator.

INC-155640 · Issue 622977

Mobile logging updated for data page required parameters

Resolved in Pega Version 8.4.5

After upgrade, the number of warnings increased substantially in the mobile app log file for D_Pages, specifying "Required parameter X for data page X cannot be blank." This was traced to the forced logging related to missing required parameters for Parameterized DataPages during DeltaSyncs. In order to increase the value of the logging, the process has been moved from being called before packaging the Data Page to being printed later in packaging code and set to warn only about any unsupported data page configuration with required parameters.

INC-155752 · Issue 622770

Hidden Question pages and answers will be saved to DB

Resolved in Pega Version 8.4.5

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

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