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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D61971 · Issue 529606

Search Landing Page handling added for email addresses containing hyphens

Resolved in Pega Version 8.3.2

When an e-mail addresse containing a hyphen was entered for the Automated Search Alert functionality, the validation error "Please Enter Valid Email Address(s)" appeared. For example, [email protected] was not accepted. To resolve this, the regexp function used for the email validator has been updated.

SR-D62355 · Issue 529677

ClassName retrieved from rule definition when root record comes from primary page

Resolved in Pega Version 8.3.2

A When rule with single condition .DateProp >= .DateTimeProp was returning true when DateProp was set to a certain date & DateTimeProp was set to a date after DateProp. This was expected to return false. Investigation showed this was a missed use-case for property expressions where the root record came from the Primary Page, and was traced to an issue with the values being converted to String and the class not being set properly when the IL Assembler was used to resolve the Primary.IntegerProp's type. This has been resolved by returning the pyClassName retrieved from the rule definition page.

SR-D62755 · Issue 523431

Enhanced diagnostic logging for Email Listener failures

Resolved in Pega Version 8.3.2

In order to better diagnose issues where the email listener entered a disabled state as soon as it was started, a catch block has been added to enhance logging the reason of failure.

SR-D62840 · Issue 534123

Updated HashMap logic for better concurrent thread handling

Resolved in Pega Version 8.3.2

The Pega execution engine was getting stuck at com.pega.eclipse.util.collections.HashtableOfIntValues.get for many thread within thread dumps. Investigation showed that when the key was not present in keytable, a thread would be stuck in an endless 'while' loop related to mapping. To resolve this, the data structure that is used for ruleset mapping from HashtableOfIntValues to Concurrent HashMap has been modified to better handle concurrent threads, and the handling for get and put has been updated.

SR-D63234 · Issue 529098

Blobless class handling updated in BIX extract

Resolved in Pega Version 8.3.2

When performing a BIX extract to database, null values were seen for some columns when there were values present in the clipboard and the report definition. Analysis showed that an Extract Rule defined on a Blobless class with a property having a length greater than 30 would return a null value even when the source table's corresponding columns do not have null values. This was due to BIX using an internal Report Definition which would truncate the column alias if the length of the column was greater than 30: when the extract then tried to find the actual property name in the result page, it did not find it and returned a null value. To resolve this, if the class is Blobless, the system will iterate over the property and check whether it is truncated or not. If it it truncated, the truncated name will be used when looking for the property in the result page instead of using the unmatching actual property name. This will ensure the correct value populated in the result page will be used.

SR-D63255 · Issue 531382

Updated sender email address validation to handle long domains

Resolved in Pega Version 8.3.2

In some cases, attempting to create a case via an email was failing and the cases were being routed to the broken queue. The error "IndeterminateConditionalException: Unable to load data page D_TrackAutoResponse. Required parameters : SenderEmailAddress. cannot be blank" appeared. This was traced to regex having a validation on the length of a domain name which caused a lengthy 'from' address to be trimmed. To resolve this, the regex has been modified to validate the email address as per RFC5322.

SR-D63579 · Issue 527998

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.3.2

Enhancements have been added to improve the use of AWS file storage: Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS storage/class/:/enableMetrics. INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS storage/AWSSDK/metricReportingInterval. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D63677 · Issue 529266

Null check added for ObjClass filter value

Resolved in Pega Version 8.3.2

When a report definition was run with "Starts with" as a filter condition and "Use null if empty" was not checked, the message "An error occurred during resolving the report definition - null java.lang.StringIndexOutOfBoundsException" was logged. This did not appear if the filter condition was "is equal" and "Use null if empty" was checked. To resolve this, the system will check for a null or empty value on pxObjClass filter values before processing it for class descendants.

SR-D63774 · Issue 540505

Resolved .PDF extension preview issue

Resolved in Pega Version 8.3.2

Previewing a PDF that had the extension capitalized as ".PDF" did not load, but one with the extension ".pdf" worked. This has been corrected by modifying pxUploadFile and pzUploadFileToADocument to convert the filetype extension to lowercase to prevent possible preview problems.

SR-D63912 · Issue 531203

Context retained during nested automation

Resolved in Pega Version 8.3.2

Issues were seen with context being passed correctly with automation. When a Data Page that was used to abstract the call to a REST API used a Data Transform which in turn used a Data Page which also used a call to a REST API to retrieve an OAuth Token, an error appeared. The same worked when a URL was provided on the Connect REST. When a service case was launched but a Flow Action wasn't submitted, then another service case was added and submitted, the post-processing robotic automation activity used the run robotic automation activity from the previous service case instead of the current service case targeted for completion. This has been resolved by updating the webwb • pzpega_ui_doc_submit.js file to pass the correct MDIContext based on the event target of FA submission while invoking RDA automation.

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