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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90311 · Issue 549726

Parse Delimiter rule updated for special character handling

Resolved in Pega Version 8.3.3

Attempting to run a Parse Delimiter rule with a CSV file was failing with a 400 bad request and the message "Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986." Inspecting the HTTP request showed this was an issue with the \ character value being present in the FilePath property. To resolve this, encodeURIComponent() has been implemented to ensure the FilePath parameter of the HTTP Request meets Tomcat restrictions.

SR-D83605 · Issue 545587

Resolved cookie issue for Service call headers

Resolved in Pega Version 8.3.3

After upgrade, a difference in how cookies were passed in headers in Service calls resulted in failing to capture the HTTP cookie header necessary to support frontend digital signing. This has been resolved by modifying the code positioning and conditionalizing the resolved value check.

SR-D87870 · Issue 548771

Resolved putting JMS Message through JMS Listener interface

Resolved in Pega Version 8.3.3

When using MS Listener integrated into Pega running on WebSphere Liberty, the listener was running correctly and able to consume JMS Messages. The JMS Listener ruleform provided options to browse and put JMS messages. However, when attempting to put a message into the destination queue, an error occurred. Investigation showed that if the resource lookup was using 'Resource references' on JMS Listener, the naming context was initialized with a null hashtable. This has been corrected by modifying AddJMSMessage and GenericViewJMSMessage to initialize the naming context with the default constructor RefreshJMSMessages to set JNDIServerName and pass the current parameter page when calling GenericViewJMSMessage.

SR-D50664 · Issue 531686

Support added for tracing PageList during automations

Resolved in Pega Version 8.3.3

When using the out-of-the-box email reply on an email triage case, an exception was observed in the tracer stating "com.pega.pegarules.pub.clipboard.WrongModeException: The property To.pxResults was of mode Page List while com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getObjectValue() was expecting Java Object mode." This has been resolved by adding support for tracing PageList during automations.

SR-D94505 · Issue 553016

Toggles added to allow file listener performance improvement

Resolved in Pega Version 8.3.3

In order to offer flexibility in improving the performance of file listener CPU usage while processing intake files, rsf.setSaveIntermediateState( true ) has been replaced with rsf.setSaveIntermediateState( listener.getListenerProperties().getAttemptRecovery() ) in FileActionImpl. This change allows the option of not selecting the setting for attempting recovery on the file listener rule-form, which then would skip the intermediate save state normally performed per record/per file in case recovery is needed, thereby speeding up the processing. A toggle has also been added to see whether the system should bypass the ListenerState check at the end of each record. To use this, set the Dynamic System Setting "listener/skipListenerStateCheck" in the "Pega-IntegrationEngine" ruleset to true.Additional Installation Instructions Please create/set the Dynamic System Setting "listener/skipListenerStateCheck" in the "Pega-IntegrationEngine" ruleset as true.

SR-D89428 · Issue 550391

Data Flow StartTime uses locale timezone

Resolved in Pega Version 8.3.3

The start time of the dataflow was displayed in GMT instead of the operator locale timezone. This has been corrected.

SR-D77157 · Issue 544471

DataSet preview will use date instead of datetime

Resolved in Pega Version 8.3.3

While using a DataSet preview functionality, the date appeared as reduced by one day. This has been resolved by parsing date as 'date' instead of 'datetime' to avoid issues with timezone interactions.

SR-D87709 · Issue 552397

Default context check added for saving adaptive model with locked rulesets

Resolved in Pega Version 8.3.3

When updating an adaptive model rule in Prediction Studio, the error message "No unlocked Rulesets/Versions found that are valid for this record. Unlock at least one Ruleset/Version that can contain records of this type." appeared when clicking Save. This occurred when a branch was used in the default context of the Prediction Studio settings. Although there was a workaround to use Dev Studio to Save As the adaptive model rule to the required branch, this has been resolved by adding a check for default context and then saving the model there if it is mentioned.

SR-D89012 · Issue 550799

DelegatedRules refresh icon made accessible

Resolved in Pega Version 8.3.3

When using Accessibility, the refresh icon in pzDelegatedRules was being read as "Link". This has been corrected by adding text for the refresh icon.

SR-D85558 · Issue 548285

Handling added for prolonged Heartbeat Update Queries

Resolved in Pega Version 8.3.3

After restart, the pyFTSIncrementalIndexer queue size had hundreds of thousands of entries even though it was empty prior to the restart.Investigation traced this to a job scheduler that checked all the database connections everyday at 1 EST by using a list that contained some connections which did not exist. Checking those invalid connections caused other update queries to queue and wait, resulting in the update heartbeat query taking longer than its default beat. This caused a Split Brain issue wherein other nodes considered the long-executing node to be dead and triggered a rebalance while the node itself continued to execute partitions thinking that it was healthy. This caused duplicate processing of records. To resolve this, a fail safe has been added: while updating heartbeat in Service Registry, nodes will enter safe mode when the update query is taking longer than the default beat.

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