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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-135523 · Issue 590437

Tab panel read meaningfully by screen readers

Resolved in Pega Version 8.3.5

When the tabPanel received focus with accessibility, the entire tab content was read instead of the W3 standard of only reading "Edit ". This has been resolved by ensuring the Tabpanel has the proper aria-labelledby.

INC-139023 · Issue 591165

Tab will exit portal side menu

Resolved in Pega Version 8.3.5

It is expected that the Tab key will take users out of the portal menu and to the next focusable element, but on the side navigation menu both tab and arrow keys moved to the next menu item. This caused users to have to navigate the entire menu. The correct behavior was seen for the Navigation rule when called from an Action (for example on the button). This was traced to the system using tabindex as "0" for every element in the menu, and the tabs code has been updated to exit out of the menu bar when pressed.

INC-138354 · Issue 594356

Third party cookies reminder added for Mashup in incognito browsers

Resolved in Pega Version 8.3.5

When working in incognito/private browser windows, attempting to use Mashup displayed a message indicating login credentials were not recognized ("Unknown password and/or username"). This was due to recent changes originating with the browsers regarding blocking third-party cookies which are necessary for Mashup to run. For informational purposes, a new API has been added which will check for the PegaRules cookie; if the cookie is not present, the message "Third party cookies must be enabled for Mashup to function." will be displayed. This message may be customized by configuring the setting "pega.web.config.xCookiesDisabled" with the required message.

INC-133951 · Issue 584148

Try catch added for templated refresh when

Resolved in Pega Version 8.3.5

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to DynamicLayoutGenerator.java.

INC-159836 · Issue 631206

Upgraded Apache UIMA Ruta libraries to resolve memory leak

Resolved in Pega Version 8.6.2

A memory leak issue that resulted in a reboot being needed every few days was traced to the class org.apache.uima.ruta.rule.RuleMatch. This has been resolved by upgrading the Apache UIMA Ruta libraries to v2.8.1.

INC-121435 · Issue 563875

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.2.7

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

INC-122149 · Issue 562783

Corrected approval step task message

Resolved in Pega Version 8.2.7

When a case progressed to the approval step, the task name did not properly appear as part of the "Please approve or reject this" message. In another scenario, a portal which supported locale switching was not translating "Please approve or reject this" when the locale was switched, but instead displayed the message in the original language. Investigation traced this to the pzInstructionsForApproval data transform storing the localized field value, causing it to persist inappropriately. This has been resolved.

INC-127077 · Issue 564107

Busy indicator appears when uploading via Select

Resolved in Pega Version 8.2.7

After update, the “loading symbol” (busy indicator) was not appearing while uploading large attachments using the Select button. This was a missed use case in recent changes to related to AsyncUpload, and has been resolved.

SR-D76291 · Issue 547840

Updated retry logic for S3 AddAttachmentFromEmail

Resolved in Pega Version 8.2.7

When using the AddAttachmentFromEmail activity with S3 repositories, performing an obj-save on the data-workattach-file page executes a deferred save while also saving the file into the repository. if the data was inserted into S3 successfully but encountered an issue when saving the related data-work-attach-file page, the system was trying to call the save operation again. This tried to insert the duplicate attachment again to S3, causing an error on that side of the process. To resolve this, the duplicate Obj-Save functionality in AddAttachmentFromMail Activity has been removed.

SR-D92352 · Issue 553616

Completed onChange will reset FileInput value to null

Resolved in Pega Version 8.2.7

When attaching a file using the "Select File" button, it was not possible to attach the same file after deleting it. Re-attaching the file worked as expected when using Drag and Drop. Investigation showed that the onchange event occurred only when the value of an element was changed, so in this case trying to attach the same file did not change the value of the element and did not fire the onchange. To resolve this, the value of FileInput in pzMultiFilePath Control will be set to null at the end of the onChange event so that an onChange event will be triggered next time even if the same file is added.

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