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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-154680 · Issue 619027

Moment timezone library update

Resolved in Pega Version 8.4.4

In order to reflect updates such as Brazil discontinuing DST time, the moment timezone libraries have been updated to the latest available version.

INC-154855 · Issue 616002

Updated expression handling when not using client side validation

Resolved in Pega Version 8.4.4

After upgrade, a declare expression used to calculate the end date when creating a schedule case was not populating the result. This was traced to a missed use case for evaluating expressions when 'Enable client side validation' is unchecked, and has been resolved.

INC-156992 · Issue 619707

Show-stream/html repaired for custom portals

Resolved in Pega Version 8.4.4

After upgrade, show-stream/html in activity was not getting executed properly on custom portals. ShowDesktop was modified in 8.1 for AssociateRequestor implementation. As part of that, the custom portal step was moved to the new activity pzPopulateRequestor which is invoked from ShowDesktop. The JUMP condition in step is exiting the pzPopulateRequestor activity, but not ShowDesktop as was the case in the previous versions. To resolve this, the JUMP condition (.pyDesktopType=="Custom") has been added in ShowDesktop at the pzPopulateRequestor call step.

INC-144265 · Issue 609288

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.5.3

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-147457 · Issue 621709

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.5.3

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit

INC-148747 · Issue 613878

Helper text set for radio buttons in DX API

Resolved in Pega Version 8.5.3

The api/v1/assignments/{ID}/actions/{actionID} Service Rest was not rendering the tooltip into DXAPI converted JSON for Radio Button Helper Text. This was traced to a missing Tooltip check in the API Rule-Utility-Function for radio buttons, and has been resolved.

INC-149213 · Issue 608517

Email attachments properly displayed in mobile browsers

Resolved in Pega Version 8.5.3

When attempting to use any mobile browser to open the email attachment of a work object, a blank HTML page appeared before the email attachment was shown. The blank page did not appear if the mobile browser was set to use "Desktop mode" or "PC mode". This has been resolved by updating the BAC registration method so that correspondence attachments are properly opened in all mobile browsers and HC apps for all channel types. An additional issue of a blank window appearing on IOS devices that was caused by correspondence attachments opening in a new window instead of opening in the current window has also been corrected.

INC-150172 · Issue 611775

Updated class handling for View field security

Resolved in Pega Version 8.5.3

When using a defined View which returned a page and its fields and used an inherited custom work party definition, trying to update the pyWorkParty(Customer) by calling the "post /assignments/{ID}/{actionID}" did not work as expected when Field Security was ON. This was traced to the field security relying on the design time page class information stored in the list/group property, and has been updated to resolve the view fields using actual class information from the work page.

INC-152442 · Issue 616666

Check added for Create Access to attachment

Resolved in Pega Version 8.5.3

After restricting access for the attachments category in a CS application, the attachment was added without category and could not be opened. This was due to the Create Attachment access not being automatically created for all categories when privileges were added, and has been resolved by adding a step to check Create Access for attachments of the respective category.

INC-153688 · Issue 616918

Class name length limitation raised to 64 characters

Resolved in Pega Version 8.5.3

In order to support field audits on very long class names, FLAudit Class has been modified to allow a class Name length of 64 characters instead of the previous limit of 56.

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